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    Marlene S
    By

    I have had great service by Tom. Thankyou. Especially when I have no idea what size I needed and had to be held for 3 days. Great thankyou

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    Masloe22
    By

    Both my fiancé an...

    Both my fiancé and myself have had nothing but poor customer service at Rona in Saskatoon. No staff in departments despite the store being nearly empty of customers, and when I asked a cashier for the assistance of an associate with a large item she was completely not engaged, as was the associate who 'helped' us. They were unable to retrieve the item I requested, despite it being in stock. We ended up taking our business elsewhere. This is only one example of the bad service we have had at this store, and with many stores offering the same or similar product but better customer service, we will likely take our business elsewhere in the future and not suggest this store to others.

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