Shoppers Drug Mart Grosvenor Park Shopping Centre

This location has the worst service. We have been customers here a long time and it just seems to be less and less efficient. I am not sure if it is under new management but it is ridiculous to have to wait a couple of hours for simple prescriptions that are on the shelf behind the counter. It is almost impossible to get a pharmacist on the phone so the only way to fill a faxed prescription is to go in, only to be told you have to return in two hours. There has to be a better way.