I received awesome service from Teresa. Such an honest salesperson and so kind! I will definately refer family and friends to her. Thanks TeresaRead more
My mom's phone had died, so we were looking for a simple flip phone for her, Manager Aminul was awesome. He listened to her and said they did not have it at the kiosk, but they share stock with Bell and would go over to the Bell store in the mall and get it for her, which he did and set it all up for her. We were already Virgin customers and their customer service has always been top notch. I would highly recommend Virgin mobility.Read more
My senior mom had issues on the plan, she got. Zamil was excellent in his service, some issues was beyond him, yet he took time to try getting a satisfactory solution. Zamil was professional in dealing with customers.Read more
I received costumer service from Derek on March 6th, 2022 and Casandra on March 7th, 2022, both of them were excellent. They provided me with a great deal. I found them both, informed about the products, helpful with a caring attitude. I am sure other group members provide a great costumer service too. Highly suggest this group.Read more
I had to explain what was going on a few times. They were not willing to help in the beginning but in the end the manager sorted the issue out and resolved the problem perfectly! Very pleased and grateful.Read more
Kevin, who we dealt with today, was the best TELUS representative we have ever had!! He was totally knowledgeable, helpful and efficient, assisting us with a process in which we had several attempts at various stores in B.C. and Alberta. If i could give him a higher rating than what is available here I would!! He gave us advice and smoothly assisted us in the process, and even suggested further bundle deals to save us money. I doubt we will deal with anyone else!! EXEMPLARY SERVICE!! TEN/TEN !
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