I went into angles with coloured black hair. I asked Casey for a blonde balayage or a dark brown if not possible. After spending 17 hours in the chair & close to 1000$ this is what I’m left with & fried hair. I was charged 3-4x my estimated. I contacted the salon owner last week and have yet to receive a response. Terrible customer service. I can’t believe anyone would let a client leave the salon looking like this. The stylist stands by his work stating harsh bleach lines are expected.

worst salon ever

I went there for a colour and decided to get my eyes brows threaded while there. This old asian woman by the name of Anne began the task of threading my eye brows and painfully not only cut my skin but did the worst job ever. I was mortified and let her know that I was unhappy. I went to sit in the stylists chair to wait for my blow out but Anne came over rudely and hollered " you just dont want to pay" in front of everyone in the salon. The owners heard her and did not do anything.