Royal Oak Optical Inc

4.5/5
Location
Information
Reviews
Details
Details & Description

Products and Services

  • Digital Progressive Lenses,
  • Designer Frames,
  • Digital Diagnostic Equipment,
  • Designer Sunglasses,
  • Optical Style Consultants,
  • Sunglasses,
    • Buy Glasses,
    • Contact Lens Service,
    • Computer Lenses,
    • Alberta Optometrists,
    • Coloured Contacts,
    • Relaxation Lenses,
    • Family Vision Care,
    • Designer Prescription Glasses,
    • Specialty Contact Lenses,
    • Contact Lenses,
  • more...
  • less...

Brands Carried

  • Coach,
  • Serengeti,
  • SPY,
  • Prada,
  • DKNY,
  • Jimmy Choo,
    • Emporio Armani,
    • Bolle,
    • D & G,
    • Diesel,
    • Versace,
    • Burberry,
    • Carrera,
    • Guess,
  • more...
  • less...

Specialties

  • Eye Exams,
  • Complete Vision Care,
  • Imaging - Vision Fields Screening,
  • Retinal Camera,
  • Ophthalmologist Referrals,
  • Computerized Diagnostic Equipment,
    • Contact Lenses,
    • Children's Exams Starting At 6 Months,
    • Designer Eyewear,
    • Comprehensive Eye Exam,
  • more...
  • less...

Languages Spoken

  • English,
  • Arabic,
  • French,
  • Spanish,
Location
192-8888 Country Hills Blvd NW, Calgary, AB T3G 5T4
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Walk-in Appointments Available
Walk-in Appointments Available
Verify with Merchant

Methods of Payment:

Ratings & Reviews - Royal Oak Optical Inc

How would you rate this business?
4.5/5
  • Excellent
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7
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    jpar7162
    By

    I wanted to give a shout out to Royal Oak optical and specifically to Esther. The drs at Royal Oak are fantastic. We have been going there for years now but we keeping coming back because Esther goes above and beyond to help my family. My children love her, we deeply appreciate the time she takes to make sure our needs are met. She has gone out of her way to help me at times! Thanks so much Royal Oak optical and we love you Esther💗

    Are you the owner? Reply or Contact YP
    pats5138
    By

    from networking to follow ups

    I had retina torn and was handled immediately. After the eye surgery, Dr Lila contacted the hospital right away to ensure my treatment can be followed up timely. She is very calm which helped me going through the crisis at ease. Yet, the reception team is very friendly and courteous! I got a pair of glasses with progressive prescription at store promotion, and the price was very good.

    Are you the owner? Reply or Contact YP
    leeniejane374584
    By

    Missy provides th...

    Missy provides the best customer service. Always a pleasure to deal with her. She is the reason I come to Royal Oak.

    Are you the owner? Reply or Contact YP
    Nikki B
    By

    The optometrists ...

    The optometrists and staff are all incredible here. They are very friendly, professional, & genuinely care. I had a medical emergency which required daily follow-ups, & was well taken care of by all of the staff. Dr. Lila even came in on her day off to follow-up with me, which was certainly above and beyond my expectations. Wonderful service, wonderful people!

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    Ben C
    By

    The Doctors and S...

    The Doctors and Staff were all very friendly! Service was great!

    Are you the owner? Reply or Contact YP
    Flygirlyyc
    By

    I took my son to ...

    I took my son to Royal Oak Optical and was so pleased with the kindness and care of the staff. They were so patient and took the time and care needed until we found the perfect pair. Thank you for making my sons first experience with glasses such a positive one!

    Are you the owner? Reply or Contact YP
    rcc0622
    By

    I found the staff...

    I found the staff to be extremely friendly and knowledgeable, willing to go the extra mile to ensure I had my prescription sunglasses before my trip to Maui. It is so pleasant to finally find a business that cares about the patient and put my needs first. I will be referring all my co-workers here.

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    Adriana A
    By

    The office staff ...

    The office staff is very friendly and knowledgeable. I appreciate the education on eye care and information regarding effects of diabetes on vision. I do find the products a little on the high side, but I know if there's ever an issue, I can just go in and they will look after us.

    Are you the owner? Reply or Contact YP
    Lindsay E
    By

    Poor customer service

    First off the optometrist was great however it was her staff that I found turned me off. I expressed that I would only be needing contacts for boating and snowboarding yet the older lady at the counter tried to sell me for way over what I needed so she clearly didn't listen to a word that came out of my mouth. Then when it was time to buy the lenses I declined due to the fact that I could get them else where for $100 cheaper. In stead of trying to sell me on why there lenses are better or sell me on a lower quantity because clearly the price was the issue, she refused to answer questions and almost lost my sale on eye drops and solution because she tried to just cut me off right away and get me out the door. I will now not even go there for my eye exams.

    Are you the owner? Reply or Contact YP

    Business Reply June 4, 2014

    I am really sorry to read of your experience at my office, thank you for bringing it to my attention, We strive to provide excellent service to all of our patients. I reviewed your file and was pleased to note that you did come back to purchase lenses at our office, Thank you for giving us a second chance and I hope to see you again. Sincerely,

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