Ratings & Reviews - ZARA

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    Five people waiti...

    Five people waiting in line at Zara in West Edmonton Mall...ONE cashier. The first woman in line is doing a return, so the cashier has to call the Manager to help do the return while the rest of us in line simply wait?! I waited several minutes before asking the manager if she could maybe open another till. She replied that there was no other cashier, and stood there while the return was being done. Is this for real!? The MANAGER stood doing nothing while we waited and waited?! God forbid that SHE should open the till beside, as the manager u would hope she knows how to work it? I've never seen such a useless terrible "manager" in my life. Terrible customer service!

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    difficult to shop at

    although there seems to be just about anyone walking into this store, those that really want to shop will probably be "eyed" by security just for wanting to try a few things on. Difficult to shop if security is suspecting you of stealing something and all you want to do is find the right size. Management and staff, be a little discerning of who really wants to shop and who is there for theft.

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