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Ratings & Reviews - Alberta Water Pros Plumbing & Gas Fitting Ltd

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    Too busy....

    Emailed for a budget quote for an installed garage heater. Specified radiant tube heater but made clear later I was open to options. Was told to call their suppliers to figure out what I wanted... Suppliers didn't have the time of day for me either. Now who is the expert here? Then David (President) tells me he can take a look at it in August.... How does he have time for BBQ gas line installs in 2 days but not for a $2000-5000???? job quote? All I needed was the numbers now and install before winter. Makes business sense to me but hey... I'm not the president. Two points for emailing back.... although it was a waste of our time. Have a great summer.

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    Friendly, informative and efficient

    I contacted Alberta Water Pros and Gas Fitting on a weekend about a gas line for my BBQ. I got an informative e-mail the very next day laying out the necessary details of the job. The guys showed up a few minutes early for our appointment and were friendly and knowledgeable. They gave me a couple options to help me find a way to get what I wanted for a reasonable price. The job was completed on the spot and I have no worries. I'm ready to get grilling. Thanks.

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    A little late review, but better than never. These guys were great. They did everything they could to fix my problem without having to tear down a wall. Even though there was a small mistake of switching the hot water vs cold water tap, they were out the very next day to rectify the problem. Thanks!

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    Merchant Reply July 11, 2011

    Thank you using our services and for the kind review. We were more than happy to repipe your entire home's waterlines from galvanized to a new more modern system with copper manifolds. Installing new shutoffs and faucets throughout the home was a nice touch as well. It was good to hear that you have water pressure again! Glad we could help! Water Pros

    Above and Beyond

    We have used the water Pros before and found that they always put in that little extra effort to go above and beyond expectations. The job this time required them to do unexpected work but this was no problem for them and was handled efficiently and effectively. Will definitely recommend them to anyone and everyone. Their quality of service cannot be beat!

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    Great service!

    I've used Alberta Water Pros four or five times now, from big jobs to small ones, and found their service excellent. David and his helpers are always prompt, friendly and helpful. They obviously care a great deal about their work, and are very professional. Highly recommended!

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    Chris M

    Quick friendly service at a very competetive price

    I called two days ago and they got me in for an appointment today. They were very friendly and helpful both on the phone and when they came for the service call. The plumber showed up exactly when they said he would (actually a few minutes early) and was very quick and efficient. He even showed me how to make simple repairs in the future. They charged no dispatch fee. I called around to a few different places and they had the best rates and the service was top notch. I'd highly recommend them.

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    Merchant Reply January 21, 2011

    Thank you for the kind review Chris. It is good to know we are making an impact on the way service work should be performed and the pricing behind it Water Pros


    Re-plumbing of Entire House - Major Reno

    We hired David of Alberta Water Pro's as we were doing a $120,000 reno of our two-storey house. We needed to have the entire house re-plumbed. ALL of the existing plumbing was removed. As newbie's to home reno's, and being in WAY over our heads, David recommended top of the line products and made sure our needs and expectations were exceeded. David and his crew wow'd us with how fast they were able to complete the job and were able to accomodate all of our requests. The price was great, they were quick to please, completed all my requests without asking for another dime, and made selecting a plumber a very easy decision. When I reno my basement or need a BBQ line installed I will be calling Alberta Water Pro's - hands down!

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    Ken P

    Hey look! it's my basment in some of the pictures

    We hired David and Alberta Water Pro's, initially to change out an old cast iron stack and do the rough in DWV plumbing for our new basement washroom and laundry room. Back flow valves and all. David gave us a great quote and was able to do the job quickly, allowing us to take advantage of last years Home Reno tax credit. We were impressed enough to hire him again to install a 3/4" cold water service line and replace all the old copper lines in the basement with a manifold distributed system. He roughed in the plumbing to the new basement washroom and provided and installed a new high efficiency hot water heater. David took care of all the required permits and inspections.

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    Excellent Service

    We recently had Alberta Water Pros install a bbq gas line at our house. They were extremely friendly both on the phone and in person. The explained everything that they would be doing so that we knew exactly what was going on. They were professional, efficient and punctual. They arranged the appropriate permit for us and were very accommodating to our schedules. I would not hesitate to recommend these guys to anyone. We will definitely use them again.

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    Velvet S

    So Impressed!

    Was very iimpressed with the work of this team - very knowledgeable, professional, on time & friendly! We had several items that needed work - leaky kitchen sink, bathroom sink & faucet replacements. All was taken care of quickly & efficiently. We also have a shower to replace which includes some tile work which they also have the expertise and tools to cover. They took the time to explain what needed to be done, provided some great options and we have booked them for a return visit next week! Would most definitely recommend their work to anyone!

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    Best Plumbing Experience Ever!!!

    This was by far the best plumbing experience I have ever had. They were super professional, clean, efficient, and friendly. What I liked best was that I did not have to monitor their work. They came into my house, put on clean shoes, assessed and solved the problem, layed down a working mat and fixed my plumbing issue. You would never know that any work was done because the place was so clean when they left!!! I definately recommend Alberta Water Pro's Ltd and am so happy to have discovered them!!!!

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    Cameron F

    Fantastic Service

    Alberta Water Pro's installed a natural gas line onto my backyard deck. From first contact to first lighting of the barbeque, Alberta Water Pro's provided excellent service. The initial estimate was both very reasonable, and very accurate. The fitters were able to not only confirm the estimate, but complete the full installation the very next day. Both gentlemen conducted themselves with the utmost in professionalism, courtesy, and care. They took great pride in completing the installation without disturbing anything in the house, and without leaving any traces of their installation process. The required permits were sought and the inspector appointment was arranged for on our behalf, within a few days. The installation passed inspection with flying colours. That same day, both gentlemen fitters returned to convert my new barbeque to natural gas, all inclusive in the original quote. They continued to go that extra mile in sorting out a minor plumbing issue with a toilet at the same time! I have a new local plumber... Alberta Water Pro's. I highly recommend their services.

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    Diana B

    100% Recommend!

    My first experience with Alberta Water Pro's was to fix a leaky bathtub tap. After having difficulty in finding a reliable plumber I stumbled upon this company - and am so glad that I did. Professional, punctual, friendly, and extremely knowledgeable - I have only good things to say about David and this company. When it came time for a new dishwasher installation, Alberta Water Pro's went way above and beyond to ensure this appliance was installed correctly - including making a bit more room by moving my cupboard over 1/4 inch so the appliance would fit - and he took the time to make sure all the wood pieces from the cabinet were finished to fit in the smaller spaces. David even hooked me up with an electrician who came in within a few days and did the wiring. Thank you Alberta Water Pro's - I recommend you 100% PS - David also noticed my humidifier on my furnace was leaking and filled with bacteria...he took the time (no charge) and removed it. Thank you so much you guys - you did a great job!

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    Shower and surround installation

    I engaged the services of this company to remove an old tub and plumbing and install a walk-in shower and surround. They provided work above and beyond required effort to assure that the installation operated to expectations. They ensured the installation was done efficiently and looked good when complete. The crew was friendly and took time to point out why some things were done the way they were. I would most definitely recommend this company to anyone contemplating plumbing or gas fitting work. I intend to make use of their talents in the near future for additional work in my home.

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    toilet leaking

    Best plumber in Edmonton.....he showed 1 hr early and only took 1 hour to repair and even came back after leaving just to turn my water tank pilot light on.....David your the best....i will definately recommend you thanks Bev

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    Merchant Reply April 21, 2010

    Thank you very much for choosing Alberta Water Pros Plumbing and Gas Fitting Bev. We are always happy to hear that a client is pleased with our services.


    Total Pros

    Great service, good rates, on time, no problems. My worries were put to rest when I met these guys, I thought it was gonna cost a fortune but it wasn't nearly as bad as I thought. PERFECT JOB !!! Thanks Alberta Water Pros.

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    Merchant Reply April 21, 2010

    Thank you for your comments about the Water Pros. Hopefully reviews like yours will help other people see we care about our customers. Kind Regards, Alberta Water Pros


    Very professional, clean & friendly plumbers.

    We had an awsome experience with this company, their prices and warranties are outstanding. The technicians were courteous and very tidy with their work and in appearance too. My family and I felt comfortable right away with the 2 gentlemans humour. We had a gas line installed to our B.B.Q. , some alterations done to our laundry drain plumbing and kitchen drain stack to bring it up to code so it would stop plugging up, and new frost free outside taps installed. These guys were just great, and there work exceeded our expectations. They informed us that this work would require a permit first and then an inspection by a city inspector. We recieved a 2 year warranty on our work too. Thanks Water Pros, you guys are right on, we will use your service again for sure.

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