Dyand Mechanical Systems Inc
2/5
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14840 115 Ave NW, Edmonton, AB T5M 3C1

Ratings & Reviews - Dyand Mechanical Systems Inc

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2/5
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    pspo1610
    By

    My furnace motor went the other day, and I called Dyand Mechanical as they had originally installed the furnace. They had someone out and the motor replaced, within a couple hours of me calling them. I would highly recommend them to my friends and family in the future.

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    Johnnybravo
    By

    Brutal service. 5...

    Brutal service. 500 bucks, and two techs into a repair and my furnace still doesn't work. Last tech spent the entire time getting instructions from his boss over the phone. Don't you need to be certified for this sort of thing. Coming again tomorrow using a 3rd tech. Pressure switch failure code and they still haven't replaced the pressure switch?? STAY AWAY from these guys. We have friends that have had the same experiences.

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    Greg U
    By

    New A/C unit inst...

    New A/C unit installed in June, and before the end of July I had to thaw the exchange in my furnace TWICE, and almost flooded my mechanical room. The installer also did not have the proper parts with him on install day, delaying the installation. I guess packing a few duplicate items is out of their scope. 2 weeks of my messages, emails and texts left see NO response from this company. I will be filing a complaint wherever I can, but looks as if I have to have another company fix it.

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    Victoria
    By

    Furnace stopped working very poor customer service

    I recommended these guys to my mother because of their positive reviews but we're regretting it now. My mother had to take two days off work for furnace and hotwater tank installation which could have only taken one day as the installers only worked until 11:30am each day. The afternoon after they left, the furnace stopped working. She called their after-hours line and they talked her through a quick fix for the night instead of sending someone and told her to call the company at 7:30am in the morning and someone would be at her door by 8:30am so she could still go in to work. She did and was told by "Amanda" she would have to wait her turn. The repair man did not show until after 12:30pm and my mother has lost another full day's wages which she cannot afford after dropping nearly $6000 on a new furnace. My advice to you is DO NOT HIRE these people unless you can afford to lose several days of pay and have your furnace stop working in the night. Also, if you do hire them, they will want you to pay right away, don't. Withhold payment until you are sure that your furnace is working correctly.

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