SoftMoc
1/5
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1626-8882 170 Street NW, Edmonton, AB T5T 4M2

Ratings & Reviews - SoftMoc

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    ChristineJ491
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    They have the wor...

    They have the worst customer service & return policy. This is the second time I've bought a pair of boots from them, found something wrong with them, and now I'm stuck with them. Never mind being called a liar, being told it's my own fault, and that its only x amount of dollars that I'm losing. Their online customer service team hasn't even emailed me back yet. And it's been a week! They clearly only care about their bottom line, and have forgotten that having a loyal customer base is how you grow your business! I used to only shop at SoftMoc, but after these experiences, I will NEVER go back there again.

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