U-Haul Moving & Storage of Southside
1.7/5
Location
Information
Reviews
Details

Products and Services

  • Moving Boxes,
  • Moving Supplies,
  • Packing Supplies,
  • Trailer Accessories,
  • RV & Boat Accessories,
  • Hitch,
    • Bike Rack,
    • Propane Tanks,
    • Grilling Accessories,
    • Motorcycle Towing,
    • Truck Rental,
    • Trailer Rental,
    • Cargo Van Rental,
    • Pickup Rental,
    • U-Box Containers,
    • Self-storage,
    • Storage,
    • Hitch Installation,
    • Moving Help,
  • more...
  • less...

Brands Carried

  • U-Haul,
  • U-Box,
  • College Boxes,
  • Ready-To-Go Box,
  • Truck Share,
  • Car Share,
    • Web Self-Storage,
  • more...
  • less...

Specialties

  • Truck Share 24/7,
  • College Boxes,
  • Ready-To-Go Boxes,
  • Moving Supplies,
  • Moving Help,
  • Hitch Installation,

Languages Spoken

  • English,
Location
9521 51 Ave, Edmonton, AB T6E 4W8
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Methods of Payment:

Ratings & Reviews - U-Haul Moving & Storage of Southside

How would you rate this business?
1.7/5
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    JamesC160
    By

    Excellent staff there. Sometime long lineups but they work hard to get though the line quickly while ensuring customers get care and attention.

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    Sheltielover33
    By

    The call centre is ridculous. Called to inquire about pricing, sizes, and availability. The woman was extremely pushy and wanted to get my credit card right off the bat. Horrible!!

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    User236552
    By

    No don't go anywhere but here never again

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    User216441
    By

    Tried to get their help with hitch wiring done at another Uhaul. Tried calling call centre and going in in person. They never got back to me. When I finally brought the vehicle there, first they told me their guy was booked up all summer, spoke negatively of other Uhaul. I offered to pay for mechanics time rather than warranty - they were just defensive.

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    Sberesford
    By

    Worst Customer Se...

    Worst Customer Service EVER! Went in to buy moving supplies their debit machine was not working, after 6 tries the customer service guy starting yelling at me like it was my fault! Awful, awful services!

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    Unprofessional company with rude employees

    I recently rented a truck for one day from the 51 Avenue location in Edmonton. I returned the truck (after-hours) with more gasoline than the vehicle had when I took it off the lot. Upon checking my Mastercard statement, I was shocked to find out that I was unjustly charged an additional $75 fee. I phoned them and they insisted that I had not refueled the truck, when in fact I drove a mere 30 miles and put $13.00 worth of fuel in the tank -- more than I would have used in driving 30 miles. I dealt with two separate customer service reps over the phone to contest the extra charge. They fell on deaf ears and said I had "an attitude". Both customer service reps hung up on me. They were rude, unprofessional, and were the ones who displayed negative behavior towards me. The service I experienced left much to be desired. I will never use their services again. This is my third bad experience with U-Haul and it will be the last. DO NOT DEAL WITH THESE PEOPLE. THEY ARE DISHONEST, IRRESPONSIBLE, AND IRREPUTABLE. An irate Sherwood Park resident.

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