Strathcona Community Hospital
3/5
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9000 Emerald Dr, Sherwood Park, AB T8H 0J3
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Ratings & Reviews - Strathcona Community Hospital

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    WilliamC669618
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    I had an 8 AM appointment for a CT scan and xray. I showed up anhour early and was out on the Highway for 8:22 AM. The staff was pleasant. The place was palatial and clean.

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    User568414
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    DO NOT GO HERE. I...

    DO NOT GO HERE. I just walked out without seeing a doctor because of the terrible treatment I got. I got there at 12:30 to see a doctor for a packing/dressing change on an incision from Tuesday. The front end staff were great, very friendly and quick to get me registered. I only had to wait maybe 15 minutes to get into a room but that's when everything went downhill. They put me in the room and no one came to check on me or anything after. After about an hour and a half, I went and found someone to see if I had a few minutes before the doctor came so I could go outside, they didn't ask for my name or check to see how many people were ahead of me. Just said "I don't know how long it will be, you can risk it if you want but you'll probably be here longer." Then about half an hour later, they brought a new patient in to the room across from mine. He waited for about 10 minutes before the doctor came to see him. He was there because he had a cold for a week and was still sick. Hospitals are supposed to see more urgent patients first, I don't see how a cough is more urgent than a packing change from a surgery. I went to leave and the nurse asked me why so I explained that I had been waiting almost three hours and that the doctor went and saw a patient who got there two and a half hours after me who just had a cold before coming to see me, and that if the doctor wasn't coming to see me right now that I was leaving. Again she didn't ask for my name or check to see how many people were ahead of me, just simply responded with " ok have a nice day " I just had surgery, I should be at home resting. Not waiting three hours for the doctor to deal with a cough before my dressing change. I'm never going back there and I strongly recommend that no one else does. I'm placing a complaint and I'm going to make sure that everyone knows about the terrible care and attitude from them.

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