Ratings & Reviews - Arctic Air Conditioning Ltd

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    Clint Y

    The owner of the ...

    The owner of the company has no customer service skills. Stay well away.

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    Rude customer service personnel

    I called to find out if they could offer an estimate on a typical repair job. I was told by the person answering the phone that they don't give estimates, but then he said if they come over, they will charge a fee anyway. So how much is the fee just to come over? He didn't reply but said with a broken English that he doesn't know, and said something to the effect that the "conversation stop here".... Wow ! he hung up on me too! I should probably be glad that he didn't get my business as otherwise, I may be dealing with a bad job done with rude customer services for an impressive FIRST impression to start !

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