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9855 Austin Rd, Burnaby, BC V3J 1N4
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Methods of Payment:

  • Interac
  • Visa
  • Cash
  • Mastercard
  • American Express
Ralph’s Shoe Service is a family-run business, proudly serving Burnaby and surrounding areas since 1957. We offer our customers a complete customization and repair service on shoes and all leather goods.

Lost a heel? Don’t throw out those shoes. Bring them to Ralph’s Shoe Service and we’ll make them as good as new again. We also offer a leather and satin dyeing service for the perfect shoes in the perfect colour. If you’re planning a holiday bring in your luggage and we’ll make sure that it’s in ship-shape condition. We can even sharpen your ice skates! Come see us today at our Burnaby location or call for more information. more...

Opening Hours


Service Areas

  • Burnaby,
  • New Westminster,
  • Coquitlam,
  • Port Moody,
  • Port Coquitlam,
  • Maple Ridge,
    • Pitt Meadows,
    • Vancouver,
  • more...
  • less...

Products and Services

  • Boulet Cowboy Boots,
  • Complete Shoe Dyeing Service,
  • Footwear Alterations,
  • Full Range Of Shoe And Leather Care Products,
  • Full Selection Of Orthotics Insoles,
  • Sports Equipment Repair,
    • Leather Jacket Repairs,
    • Orthopedic Modifications,
    • Orthotic,
    • Quality Shoe Repairs,
    • Luggage Repair,
    • Vibram Soles And Heels,
    • Orthotic & Products,
    • New Heels,
    • Full Soles,
    • Complete Rebuilds,
    • Toe Caps,
    • Leather Half Soles,
    • Topy Protective Soles,
    • Leather Jacket Repair,
  • more...
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Brands Carried

  • Angelus,
  • Barge,
  • Boulet Western Boots,
  • Cadillac,
  • Comfortstar,
  • Fiebings,
    • Kellys,
    • Kiwi,
    • Lexol,
    • Rochester,
    • Snoseal,
    • Spenco,
    • Storey,
    • Topy,
    • Vibram,
    • Woly,
  • more...
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  • Boot Calves Made Smaller Or Larger,
  • Leather Jacket Repair,
  • Luggage Repair,
  • Motorcycle Boot Sales Service,
  • New Style Changes To Women's Heels,
  • Orthopedic Modifications,
    • Purse Repair,
    • Shoe Repair And Rebuilding,
    • Western Boots Sales Service,
    • Women's Dress Boot Fitting,
  • more...
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Languages Spoken

  • English,

Getting There

  • At The Back Of Lougheed Mall,
  • Between The Bay And Safeway,
  • Right Next To Tim Hortons,

Meet the owner

In 1953, Ralph, a shoemaker from Italy knowing only a few words of English, arrived in Trail, BC. He set up shop in Trail before relocating to the Lower Mainland and opening Ralph’s Shoe Service in 1957. As the business grew, opening in multiple locations, Ralph’s brother Lido joined him to run their Lougheed Mall store, which eventually became owned and operated by Ralph’s son, Paul, in 1990.

“I grew up working in my father’s shop on weekends, during the summer and part-time during college.” says Paul. “Working in the shop is something I had always enjoyed, so when the opportunity arose to buy the store from my uncle, I immediately took it.”

Recognized for their excellence and contribution to the community on a regular basis, Ralph’s Shoe Service has been awarded Best of Burnaby 11 out of 13 years as of 2014, an honour that Paul and his team are extremely proud of. “We have a lot of history in this community, so it’s great feeling to receive this recognition.”

Read the story of Ralph's Shoe Service

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