ZARA

2.4/5
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Location
4700 Kingsway, Burnaby, BC V5H 4M1

Ratings & Reviews - ZARA

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2.4/5
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    Tiffany H
    By

    Terrible customer service, do NOT put this girl at cashier again or give her less shift because all she did is talked to the other cashier while doing checkout. No greeting, no eye contact whatsoever, not even a thank you enjoy it. The manager needs to follow up on this because shes super unprofessional to work at Zara.

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    reno2798
    By

    Terrible customer service. It was 10 minutes to closing time and they weren’t letting and come in. I had 4 items to try on when I headed to the fitting room at 5 minutes to 9pm(closing time) and they said that the fitting rooms are closed, that that’s manager’s order. I will not be shopping Zara anymore.

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    rosengn
    By

    Their return/exch...

    Their return/exchange policy is set in stone and will not make any exceptions, no matter what! The cashiers are always super slow! That is no way of running business, especially when there's so many retail companies who are willing to do what ever it takes to make customers happy. Zara clearly doesn't believe in excellent customer service or customer satisfaction! They also need to hire managers who are professional, friendly, enthusiastic about their job, not teenagers that just don't care!

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    HugoAlexandreThibault
    By

    Suits

    They have lots of suits at very affordable prices.

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