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Ratings & Reviews - Maple Leaf Appliance Repair - A-Repair

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    spen5640
    By

    Terrible customer service. I called to have my dishwasher fixed and told the office although their window of repair was 4 to an end time I would be home no later than 4:30. They said that wouldn’t be a problem. I got home at 4:04 and their tech didn’t wait and went to another call. Uselsss company. Do not recommend

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    tric5181
    By

    Ordered an oven part, waited the 6 weeks I was told it would take for it, called the maintenance person I was dealing with and he said he quit. No one called me. Ordered part that hadn't been ordered, waited 6 more weeks, called and uhm "we ordered it but really don't know when it's coming in because "they"? Didn't give a tracking number. You know what- give my deposit back and your service is horrible. "Ok ma'am" NO apology. Still no refund. Don't waste your time they are hopeless and apathetic

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    kirs8326
    By

    Jess came the same day, exactly when he said he would be there and fixed the problem quickly.

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    bribri
    By

    Can say enough about Maple leaf appliance repair and about the outstanding service they provide. Starting with Mark on the phone who was very polite and informative and ending with Alex who is just a great technician, very professional and simply an amazing person! Thank you for helping me with my dryer repair on such a short notice, I will recommend you to my friends and family.

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    Don b
    By

    Thank you guys for helping me with my stove so quickly and saving my Christmas! Really great technician that explained everything and didn't overcharge us. I recommend Maple leaf appliance repair!!

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    KaleeG
    By

    Fantastic! Everyone was quick and friendly from the person that answered the phone at the office to the technician. They had someone out to my office same day that fixed the issue with our dishwasher that afternoon at a reasonable rate. I would definitely recommend this company!

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    Business Reply December 14, 2016

    Thank you for taking your time and giving us a positive review, we appreciate your business and here to help anytime you might need us. We are happy to provide the best customer service in the industry! Maple Leaf Appliance Repair.

    tracyb90
    By

    The first company I called to be super nice on the phone. 
Mark answered all my questions and made sure non left before I booked a technician for my samsung dryer. 
I knew exactly what is the faulty part and how much is it to repair the dryer before the technician started - and that is what I call a great service! 
I also received 3 month warranty on the part and 14 days on the labour. 
I am a very happy customer and will recommend Maple Leaf appliance repair for any appliance service you need!

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    Business Reply October 3, 2016

    Thank you very much for writing such a great review. We are proud to provide the best customer service in BC

    stevec83
    By

    I got a great service when I called maple leaf appliance repair to help me with my dishwasher repair.
 They came on time, were very professional and honest. 
Thanks.

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    Business Reply October 3, 2016

    Thank you for the positive feedback, we appreciate it.

    Craigfor
    By

    Took Roman 10 minutes to figure out why my fridge wasn't cold and 15 more to solve the problem. Very fast, very professional service! 
Thank you Roman for saving all my food :)

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    Business Reply October 3, 2016

    Thank you for the positive review! We are here to set the bar high...

    Taniaba
    By

    Thank you Maple Leaf for such an honest and professional service! My experience with you was really pleasant, starting from Mark who politely explained the process of getting my fridge repaired and ending up with Alex who was just an amazing young guy with a lot of knowledge. My fridge was repaired in no time and I am very happy both from the process and result. I will definitely recommend your services!

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    Business Reply September 8, 2016

    Thank you for taking the time to give us a positive review. We are happy to provide the best customer service in the industry! Maple Leaf Appliance Repair.

    pelevlad
    By

    Really happy with the great service I received from Maple Leaf appliance repair! Alex the technician was right on time, he was very polite and extremely knowledgeable about my kenmore dryer. He explained everything during the repair and made sure I had no questions left. He also gave me a 3 month warranty on the repair. All companies should provide such a great service. Thank you!

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    Business Reply August 17, 2016

    Thank you very much for the positive feedback. We appreciate your business and here to help any time.

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