Cedars Inn Hotel & Convention Centre

0.5/5
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Details & Description

Products and Services

  • Spacious Deluxe Rooms,
  • Kitchenettes Available,
  • Fitness Centre,
  • Hot Tub,
  • Spa,
  • Pool,
    • Meeting And Banquet Facilities,
    • Pet Friendly,
    • Restaurant And Lounge,
  • more...
  • less...
Location
895 Gibsons Way, Gibsons, BC V0N 1V0
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Ratings & Reviews - Cedars Inn Hotel & Convention Centre

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    prot9225
    By

    No one in office til 8 am, when checking out, unbelievable!!

    I called before booking to get a rate then I asked for a dog rate, said I would let them know before if bringing my dog. I did not bring my dog, when booking in I had to sign that I did not have a dog for a whole ten dollars difference in price, felt like they did not believe me. I also offered to pay cash for room, they said they also needed a deposit,think its stupid when they can take my credit card number, however. They said it would be 100 dep, changed to total rate,felt lied to!

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    Hanna B
    By

    Make sure you ask questionis before you stay here

    We stayed here one night and were really displeased with the older woman at the front desk who treated all of us terribly. We have been here before and had nothing but a good experience. We checked in as usual because we like that they advertise they have a hot tub and a pool. Me and my little girl went to get into the hot tub, she first and it was completely cold, no signs stating it did not work, which is also a major health hazard depending on how long it has been like this. The pool was an ouside cold pool. The main problem was we said to the woman on the phone, "Why didn't you tell us the hot tub wasn't working or why didn't you put up a sign"? She then said, quote "We should have asked if it was working and it wasn't her responsibility to tell us" even though they had a large sign out front stating HOT TUB AND POOL. She was completely rude on the phone. We then said we would like to actually go to another place because the only reason we came was for the hot tub and pool. She then said we would be charged fully no matter if we stay or leave and to speak to Mario, the owner the next morning (who was not there the next morning, so she actually wasn't being truthful either on top of the above). She said there will be no discounts. Period. I was more worried about my little girls health after sitting in a hot tub full of bacteria, with no sign stating this outside or anywhere. I was completely blown away as were my friends by this disrespectful behaviour by an employee at the hotel. I have stayed here before and really enjoyed the stay and the place downstrs has the best home cooked meals you will ever eat, and the family who owns it are amazing cooks, but we were really diappointed by this occurence and will not stay here again. I would warn anyone going in here to check first before hopping into a hot tub that is cold and full of bacteria.

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