Mervyn's The Body Shop
4.2/5
Location
Information
Reviews
Details
Details & Description

Products and Services

  • Classic Car Restoration,
  • Autobody Repair,
  • Windshields,
  • Sheet Metal,
  • Automotive Body Shop,
  • Automotive Parts Store,

Languages Spoken

  • English,
  • Spanish,
Location
1890 Baron Rd, Kelowna, BC V1X 6G3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Emergency Appointments Available
Emergency Appointments Available
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Methods of Payment:

Ratings & Reviews - Mervyn's The Body Shop

How would you rate this business?
4.2/5
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5
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    alia4928
    By

    Terrible customer service. They would set dates for us to drop off our car but change them a day before. When we couldn’t make it on a day they “scheduled” us for they didn’t try to work with us to find a date that works for us and them. We were never given a call back after that and had to drive all the way to the shop to work something out. Once we got there the manager and the receptionist gave us horrendous customer service. We were told by the manager to go somewhere else. Horrible company.

    Are you the owner? Reply or Contact YP

    Business Reply November 2, 2020

    Mr. Asif; I am sorry about your experience, we tried to call you several times. and when you came you did not have your vehicle with you, and you wanted one of our courtesy cars, unfortunately without your vehicle on site only one vehicle will be insured. all the best to you,

    clko7898
    By

    Amazing customer service! Hail damage in August and the communication and from reception to deal with Jason was nothing but positive. He also took my husband through the process they out of his way to take into the shop to show him what exactly was being done . Best auto body we have ever dealt with!

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    Business Reply November 2, 2020

    thank you for your kind review, We are happy to help.

    tyle0602
    By

    My wife backed our brand new van through the garage door.... it was a disaster! From beginning to end Jason and his staff turned our disaster into a great experience. From a warm welcome and a nice lender vehicle it was pain free. We got the van back in better shape than before the accident. It was detailed and repaired like it was brand new! Use these guys, they are excellent

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    Business Reply November 2, 2020

    thank you for your trust.

    fras2053
    By

    this guys do a great job!

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    Business Reply November 2, 2020

    thank you for your business!

    ncra7621
    By

    Amazing Staff and very helpful! fantastic quality work! Will use every time I need too! Would recommend to anybody!

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    Business Reply November 2, 2020

    thank you for your kind review.

    bubbac
    By

    Such a great experience. Friendly knowledgeable gal was so accommodating with the loaner vehicle and little extras I needed done. Got my car back better than new in both the inside and outside detailing. YoU could no longer tell kids use my car like a kitchen and locker room. The vehicle looked so great I want to have an excuse to bring it in next year. Bring on the bad drivers!

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    Business Reply November 2, 2020

    thank you for your kind words.

    Themainman
    By

    Decent work

    The repair was fine. had to call a couple of times for updates. not outstanding, but reasonably competent i suppose

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    Business Reply November 2, 2020

    thank you for your review,

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