This was beyond our expectations. We were celebrating our 40th wedding anniversary. Tom's planning on our behalf was excellent. (We noticed others who were struggling with their bookings from other agencies). First class schedule and choice of hotels. Rocky Mountaineer train journey was amazing.
Of course, the real stars are the Rocky Mountains, the flora and the fauna.
We arranged a trip through the Rockies, including two days on the Rocky Mountaineer through Rocky Peak Holidays. This was part of a longer visit to Canada organised through a UK company. Tom responded to every query with extreme helpfulness. All the arrangements made worked smoothly, even when we had made changes at fairly short notice. Although We didn't do a detailed price comparison, I think Tom offered an excellent deal.
Tom at Rocky Mountaineer started it all off. I had a lot of questions and the first time I called he was on the phone with me for an hour and a half. Answered all my questions over and over again. THEN... once on the train the staff was top notch!!! Most professional that I have seen on any plain, train or public transport. The food was excellent. And then there was wine. What a lovely vacation. It made my husband turning 50 a very good thing. Thank you !!!!!
Rocky Mountain Holidays made my vacation dreams come true!! Tom made the planning of this trip easy. He listened to my needs and used his knowledge of the area to arrange the most amazing trip. The Rocky mountains are so beautiful it's beyond words. There is no way that I could have planned such an amazing trip on my own.
From our first contact with Tom Ockleton at Rocky Mountain Holidays to the completion of our Goldleaf Rocky Mountaineer trip, the organisation was perfect as was his choice of itinerary. Our trip included the excellent Fairmont Hotels in Lake Louise and Banff, visits to mountain attractions and culminated in a final few days at the superb Fairmont Pacific Rim Hotel in Vancouver. A wonderful trip which we will never forget. *****
Had a wonderful trip with Rocky Mountaineer from the start to the finish the service was exceptional. The service was great, the staff very knowledgeable and helpful. I found Rocky Mountaineer to be well above expectations and can highly recommend them for an experience of a life time.
WOW!!! I have never had such a helpful agent helping me organize my trip, I had to book for 8 people all requiring different things to suit their holiday and all I had to do was tell Tom what I wanted and it was done! Even while we were on the holiday and we needed to make changes to our plans and not once was it a problem for Tom to sort out. Always trying to get you the best deal and it has simple online payment methods. Can not fault rocky-peak Holidays!
