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Top-notch travel advice and arrangements. Responsive and helpful support. Nothing but praise for Rocky Mountain Holidays.
Vancouver - Jasper the train trip was amazing and the service, well what can you say - impeccable! We were so impressed how everything just ran like a well oiled machine from embarkation to the hotel buses each evening, amazed at the quality of the foods that was being served from that minute kitchen, and the way we were looked after all day. A truly wonderful and memorable experience. Muriel S Sydney Australia Oct 2019
The Rocky Mountaineer was absolutely superb, the meals, the views, the commentary, the history, the comfort and the ride, the on board staff and of course our fellow travellers. This is truly a journey everyone should make the effort to experience, you will never regret it, we certainly didn’t. The Alaskan Cruise, Inside Passage, was more than what my wife and I had expected. The memories of this trip will last forever as will the friendships we made along the way.
The Rocky Mountain Holidays team organised a superb holiday for myself and my wife and some close friends who live in Canada. Coming from NZ I relied heavily on the RMH team for their advice and to make all the arrangements. Despite the complexity of the arrangements the whole trip worked perfectly thanks to RMH organisation and to the many service people involved. Everything went extremely well and we had a holiday of a lifetime. Thanks RMH, we hope to return to Canada one day.
We did the circle route with sonora resort, What can I say regards the scenery, Awesome, Fantastic, Stunning, words and photos can never do justice to what you see. As for the train, well we have never experienced anything like it. The whole experience is just so special from the moment you arrive at the station to the departure. The train itself is so comfortable. I have a bad back and cant normally sit for too long in one position, but I had no problem at all whilst on this trip.
Nothing but accolades for Rocky Mountain Holidays! They provide excellent service and their attention to detail is beyond expectation. This trip was a 50th anniversary celebration and they made us feel like royalty! The scenery is breathtaking, the meals are gourmet, the hosts and hostesses on the rail cars are friendly and knowledgeable. We loved every minute of our trip.
A great holiday on the Rocky Mountaineer with Rocky Mountain Holidays - perfect planning and organisation ensured a hassle-free trip. Tom was so helpful - all needs/requests were met. Hotels exceeded expectations, especially when described as ‘moderate’. Trip was excellent value for money and competitively priced in compared with other operators offering similar itineraries. Rocky Mountain Holidays is my first choice of tour operator for a customised vacation in the region.
I wanted to thank Tom for arranging our fabulous experience in Canada. The Rocky Mountaineer was a fantastic experience with superb service from the team, indescribable views and wonderful food (and drink). We were so impressed with the whole process and how well it was organised right down to the communication and transport to and from the train. The staff worked so well together with caring and kindness.
Exceptional Customer Service from Inception to Finale! Not much can top the amazing scenery of the Canadian Rockies! The incredible customer service of Rocky-Peak Holidays, Rocky Mountaineer and all of their service providers was the icing on the cake!! Every aspect of my trip was planned and executed to perfection, with care and excellence. A trop of a lifetime with Rocky-Peak Holidays and Rocky Mountaineer is highly, highly recommended!
Agency works hard to get you exactly what you are seeking. They provide ideas if basic package for desired time frame is not possible and make themselves available up to and through the time of the trip to answer any questions and make last minute changes if necessary. Rocky Mountain train is better than traveling internationally first class and the views are spectacular.
We got all the best places to stay and everything was convenient. Instructions pre-trip were accurate and helped make everything go smoothly. Food was expensive but the food plan was more. We had some smoke from the 500+ forest fires. Only regret was that there was no group feeling.
Great trip, silver service is excellent
This was beyond our expectations. We were celebrating our 40th wedding anniversary. Tom's planning on our behalf was excellent. (We noticed others who were struggling with their bookings from other agencies). First class schedule and choice of hotels. Rocky Mountaineer train journey was amazing. Of course, the real stars are the Rocky Mountains, the flora and the fauna.
We arranged a trip through the Rockies, including two days on the Rocky Mountaineer through Rocky Peak Holidays. This was part of a longer visit to Canada organised through a UK company. Tom responded to every query with extreme helpfulness. All the arrangements made worked smoothly, even when we had made changes at fairly short notice. Although We didn't do a detailed price comparison, I think Tom offered an excellent deal.
Tom at Rocky Mountaineer started it all off. I had a lot of questions and the first time I called he was on the phone with me for an hour and a half. Answered all my questions over and over again. THEN... once on the train the staff was top notch!!! Most professional that I have seen on any plain, train or public transport. The food was excellent. And then there was wine. What a lovely vacation. It made my husband turning 50 a very good thing. Thank you !!!!!
Rocky Mountain Holidays made my vacation dreams come true!! Tom made the planning of this trip easy. He listened to my needs and used his knowledge of the area to arrange the most amazing trip. The Rocky mountains are so beautiful it's beyond words. There is no way that I could have planned such an amazing trip on my own.
From our first contact with Tom Ockleton at Rocky Mountain Holidays to the completion of our Goldleaf Rocky Mountaineer trip, the organisation was perfect as was his choice of itinerary. Our trip included the excellent Fairmont Hotels in Lake Louise and Banff, visits to mountain attractions and culminated in a final few days at the superb Fairmont Pacific Rim Hotel in Vancouver. A wonderful trip which we will never forget. *****
Very good trip, and nice services.
Awesome experience. Was on my hubby's bucket list and he was thrilled with the journey and the adventure. Truly a great ride!
absolutely awesome business to work with everything taken care of for you no worries whatsoever
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