Paper Poet
1/5
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Languages Spoken

  • English,
Location
101-20239 Industrial Ave, Langley, BC V3A 4K6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Appointment Only
Appointment Only
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Ratings & Reviews - Paper Poet

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1/5
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    Virginia S
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    Bad service! You ...

    Bad service! You have to double check & triple check what you are ordering and when you receive them double check AGAIN or else you're going to be sorry. Even their packed products, the piece count is SHORT! The manager thinks she's always right! I regret ordering my wedding invitations from them. If only we're not pressed for time!

    Are you the owner? Reply or Contact YP

    Business Reply August 8, 2016

    Hello Virginia, We always put one ensemble together for you to see all the pieces at the time you pick them up, so that is where I thought that envelopes was. But we certainly offered for you to stop by anytime to pick-up another envelope. Your invitations were beautifully done in thermography and as you mentioned - done very quickly as you were short on time. I would have hoped that made up for the inconvenience of having to come back for a single envelope. My apologies again, to both you and Brian.

    infoatprs
    By

    WORST EVER! ZERO STARS WOULD BE MORE ACCURATE!

    The service was terrible, & staff uninformed of product. Manager was even worse which explains the poor quality experience from staff. They overcharged for the product, when the error was pointed out to them they (the manager no less) lied about it even after proof of details were provided! In all my years I've never had such a terrible experience with a store and manager. This will be remembered as the worst service experience I've ever had.

    Are you the owner? Reply or Contact YP

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