Visions Electronics

1.7/5
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Location
15-935 Marine Dr, North Vancouver, BC V7P 1S3

Ratings & Reviews - Visions Electronics

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1.7/5
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    mo134103
    By

    The worst buy that I’ve ever had. Specially buying warranty of them is wasting money because they never accept that if you need to use warranty.

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    jsid1411
    By

    I went on Boxing Day and couldn’t believe the service I got. Greeted politely and did not have to search out help. They had exactly what I had come for. Service was fast & efficient. No pressure to buy ‘warranties, extras, upgrades’. Delivery & installation was scheduled for 3 days later. Service guy great! Best of all, issue 2 days after installation.Manager, Sebastian,made it work even though it was more than 24hrs reporting issue. Super happy!!! Will buy there in future!!! Jane S. NV

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    hdel8148
    By

    You need better employees and better products.

    Bluetooth earbuds bought last week failed to pair after initial set up and sound quality very poor. When I told salesman who sold me the product of these problems, he asked how I would know quality was poor if set wouldn't pair, then said that he remembered I didn't want to pay very much. Store will exchange for another set of the very limited selection they carried but refused to give store credit. I donated the defective product back to them rather than prolong business dealings with them.

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    Frederick E
    By

    I was unsatisfied when I bought a car stereo (Alpine 1NEW960) and was told by the manager (CJ, Capilano Mall) that it would be replaced when I brought it to his attention. This manager led me on a long goose chase to get this stereo fixed (NOT REPLACED). This behaviour is unbecoming of a branch that I put my money and my trust in. I will no longer be giving this company my business because of this situation and how it was (NOT) handled.

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    Marshal G
    By

    Worst place to bu...

    Worst place to buy electronics. When you walk inside you are attacked by sleasy salesmen who just wont leave you alone. Even if I say just looking 2 minutes after another one will come by and attack me. Anyhow I came in to buy a 65inch TV and Thomas was helping me (Their Genereal Manager) he was very nice at first smiling and shaking my hand when he found out i need a TV. I wanted to buy a TV in the flier but he tried to upsell me right away to a more expensive TV. I told him i specifcly want th

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    Business Reply June 7, 2016

    Hello, I read your review on Yellow pages.ca, but I believe you may have visited our SE Marine Drive location, where Thomas is the manager, while the review you left is for the North Vancouver store. Regardless, I would be more than happy to assist you, help you get an excellent deal on the TV you wish, to make up for the negative experience you had at our South Vancouver store. Please let me know if there is anything I can assist you with, Have a nice day! CJ

    nousernameeee
    By

    Bad experience

    Not a fun place to shop The sales guys are lazy and don't know what they are talking about they just want to sell you there useless warranty and the store is a mess I don't recommend shopping at Visions

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