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Details & Description

Features

  • Full Service Moving,
  • Containerized Storage - Long / Short Term,
  • Packing Supplies,

Products and Services

  • Local Moving,
  • Long Distance Moving,
  • Packing,
  • Storage,
  • Moving,

Languages Spoken

  • English,
Location
101-1525 Broadway St, Port Coquitlam, BC V3C 6P6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Methods of Payment:

Ratings & Reviews - Ontime Moving & Storage

How would you rate this business?
3.8/5
  • Excellent
  • Very good
  • Average
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  • Terrible
3
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    sall3922
    By

    It is a professional company. The guys packed all my stuff, load and unload carefully.

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    kory3592
    By

    A horrible company very disgraceful and do not respect verbal agreements to fix damaged items that were damaged buy the mover, They use to small of trucks and leave belongings behind saying oh well not our problem. Do not believe the good ratings on BBB its false.... my case has now been sent to the media to get help from them,

    Are you the owner? Reply or Contact YP
    WayneR026547
    By

    I recently used O...

    I recently used Ontime Moving to move me from North Van to Port Moody and was very impressed with how hard and efficient the movers worked, they were without exception very courteous and professional. And very careful with all my possessions. I will definitely recommend Ontime to my friends.

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    User336194
    By

    Couldn't have ask...

    Couldn't have asked for a better moving company. The crew was punctual, professional, and courteous. They were very careful with all of our belongings, making sure to wrap anything and everything that could be have been damaged. The price was fair and accurate based on the initial estimate. Storage facility was very clean, and secure and they made our Great overall experience and will definitely recommend them and use them again.

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    jkilroe
    By

    Resolution

    After 3 months I received a response to my complaint and I was compensated a small portion of my move. The receptionist I mentioned apologized to me face to face and is in fact a very nice person, she may have been just having a bad day.

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    Business Reply April 2, 2015

    On November 22nd, two of Ontime's great guys moved Ms. Jenna from her 9th floor New Westminster condo into a 4th floor apartment in Port Coquitlam. The guys completed the job in 6.75 hours including travel time... Ms. Jenna felt the guys were too slow and launched a formal complaint nearly two weeks after the job. Ontime took the time to review the claim and agreed to credited her an hour back of her time to satisfy her, which she agreed to. We gave her a cheque as soon as our bookkeeper was back over the holiday season. Ontime cares deeply about all of it's customers and we take pride in our high level of service. We take the appropriate amount of time to do the job in an efficient and safe manner being mindful not to damage people's valuables. We are disappointed and feel unappreciated because we genuinely strive to satisfy all of our valuable customers and make their moves as pleasant of an experience as possible. We will continue to strive towards greatness.

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