I attended at 1:35pm with my 7 month old girl Lillie. A staff member saw me waiting four times over the next 75 minutes. He did not take a second to tell anyone that I was there, nor call out the receptionist. He reappeared several times, saw that I was there, and told no one. Four other patients came and were served by their provider after I arrived. My baby cried and screamed because we were an hour too late for her nap, after waiting so long.