Advanced Healing Arts

2.3/5
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Products and Services

  • acupuncture,
Location
201-2615 St Johns St, Port Moody, BC V3H 2B5
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Opening Hours *Holiday hours

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Ratings & Reviews - Advanced Healing Arts

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2.3/5
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    Bill B
    By

    I attended at 1:35pm with my 7 month old girl Lillie. A staff member saw me waiting four times over the next 75 minutes. He did not take a second to tell anyone that I was there, nor call out the receptionist. He reappeared several times, saw that I was there, and told no one. Four other patients came and were served by their provider after I arrived. My baby cried and screamed because we were an hour too late for her nap, after waiting so long.

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    keeper26
    By

    Not the greatest start

    I phoned this clinic to see if they were taking new Chiropractic patients and got a voice mail. A couple hours later I got a call back and managed to make an appointment with the Chiropractor for later in the day. I made it to the clinic early so that I'd be ready for the appointment time (I knew I'd have to fill out paperwork). I was advised that they factored in 15 minutes (for 5 minutes worth of paperwork) to do the paperwork so didn't expect the Chiropractor to see me until 5:15 when my appointment was at 5:00. No problem I don't mind waiting 15 minutes. About 5:43 I advised the gal that I couldn't wait any longer as the wait time was getting way too long. She tried to make me feel bad since they "squeezed" me in for a same day appointment saying that a couple emergencies came up. I made the appointment at 4 for 5 p.m. so a couple emergencies within that hour?? Really?? and she told me this after I mentioned that the pain I was in was getting to the point that I couldn't walk.......couldn't that be considered a small emergency?? Anyway I don't know how the treatments are as I didn't stick around but know that I won't be heading back there any time soon because my time is just as valuable as the chiropractor and if they can't manage their time better it just isn't worth it.

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    Business Reply October 9, 2014

    Advanced Healing Arts apologizes to the new client who waited far longer than was anticipated to see the Chiropractor. I am happy to say that Advanced Healing Arts now has a new Chiropractor and reception staff. Hopefully this type of issue can be avoided in the future.

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