Ratings & Reviews - Peninsula Taxi

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    mac59462
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    Horrible company! Booked a cab for Xmas eve three weeks in advance. Confirmed the booking the day before. No cab at 9pm as ordered. Called to find out why and was told it was delayed...should be there in 20 minutes. Still no cab after, called again. Told they weren't sure when a cab would be there. They were very hostile and demeaning, like they were using the cab as leverage! I was then talked down to about my 'first world problems'! Wow! Horrible company, not only would I never use them again,

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    Elizabeth N
    By

    Ordered a cab AN ...

    Ordered a cab AN HOUR in advance to make sure we were at our ferry in time to walk on to begin our trip to Disneyland with our two young, VERY EXCITED kids. At the requested time, no can. We called and were told a plane had landed at the nearby airport and all cabs were directed there. So we missed our ferry. Thanks for ruining our kids first day of their very first vacation. We won't EVER be calling you again.

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    Jim A
    By

    Cab driver wouldn...

    Cab driver wouldn't let me merge, then when I did he gave me the finger. Had my two young daughters in the car. Classless.

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    thedatawx
    By

    Disgusted with Service....or lack of it!

    Disgusted with the customer service or complete lack of it...... Called at 7.30 PM for a pick up at 10.40 PM for my 15 year old daughter. Gave her name location and her cell phone number. OK they said. By 11 PM no taxi so I call and they give some BS excuse they are busy and don't take timed pick-up on holiday weekends but made an exception as it was a minor they were picking up. Taxi will be 7 to 8 mins I was told. By 11:40 still no taxi so i go pick her up. I call to complain and they hang up on me. Is this how they treat everyone....??

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