Al Porto Ristorante


Cuisine type

  • Italian,


  • Pasta,
  • Pizza,


  • Upscale,

Products and Services

  • Good For Groups,
  • Notable Chef,

Languages Spoken

  • English,
321 Water St, Vancouver, BC V6B 1B8
Useful Information

Opening Hours *Holiday hours

Verify with Merchant


  • $26 To $60,

Methods of Payment:

Ratings & Reviews - Al Porto Ristorante

How would you rate this business?
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
  • Atmosphere:
  • Food:
  • Service:
Sort by:

Food was fast, ta...

Food was fast, tasty and memorable

Are you the owner? Reply or Contact YP

Fantastic food and service. Setting is classy. Prices are fare. Very good service.

Are you the owner? Reply or Contact YP

Poor Service and Management

Went for the first time yesterday. Saw its name in the entertainment book, so thought to give it a try (up to $17 off on entrees with the coupon book). Overall food and atmosphere is fine, but I had a very poor experience regarding their practices. When we ordered, we specifically took the entertainment book out and asked the server to confirm whether we can use it. The server just replied that they do not need to see the coupon until paying for the bill. We ordered an appetizer and 2 pasta specials. At the end of the evening when we tried to pay, we were surprised that the pasta was exempt from the use of the entertainment book discount. We reasoned with them and said we already tried to ask the server at order time and the server clearly knew that we intended to use the coupon, but they didn't care and said all specials are not included. We paid in full and left angry. The next day I was still angry and wrote to the restaurant asking for a $17 refund. They apologized and said they told the server to make it more clear which items are included and which not. But after several exchanges, they just would not refund the $17 and even pointed out the small words on the menu stating specials cannot be combined with any other promotions. This is pretty ridiculous. The customer needs to rely on reading this themselves, and they will not tell you even if you ask! I will never go back to this restaurant again. All you who have entertainment books, be very careful.

Atmosphere: 3/5
Food: 3/5
Service: 1/5
Are you the owner? Reply or Contact YP

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Appears in 4 Smart Lists

Editor’s Pick
Vancouver restaurants for great gnocchi

Vancouver restaurants for great gnocchi

Al Porto’s cobblestone floor, white tablecloths, and large Italian wall murals help create the welcoming feeling of a traditional trattoria. The food menu is also traditionally Italian, and extensive. Flavourful and delicious, their gnocchi quattro fromagio is definitely worth a try. Tiny potato dumplings are tossed with pancetta, Gorgonzola, grana padano and fior di late and drenched in a rich herb cream sauce. The Gastown restaurant is open seven days a week until 10:30pm and they also offer take out if you’d prefer to take your dishes to go.

View this Smart List
Alicia Fashionista’s top picks for Dine Out Vancouver 2016

Alicia Fashionista’s top picks for Dine Out Vancouver 2016

Set on a brick-lined side street just off busy Water Street, Al Porto Ristorante is a charming trattoria where you can enjoy scrumptious and authentic Italian food right in the heart of Gastown. This is my go-to recommendation for a date night; you’ll love the romantic setting, extensive wine list and creamy four-cheese gnocchi. Ohhhh, the gnocchi!

View this Smart List
Dine Out Vancouver Festival: $30 Menus

Dine Out Vancouver Festival: $30 Menus

Steps away from the steamclock in Gastown, Al Porto is specializing in traditional Italian cuisine, seafood, game meat and wood-fired pizzas. The cozy trattoria also offers a critically acclaimed wine list, featuring over 300 world wines. A warm, romantic restaurant perfect for all occasions.

View this Smart List
Contact this business
Close menu