Ratings & Reviews - Burrard Laptops

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    Tian C
    By

    Bad experience

    Data Recovery for external hard drive. Business provided a quote that ranged from $350 to $800 and informed me that if they were unsuccessful at first attempt ($350) then they will update me so that u can "okay" the second attempt ($400-$800). Promised time was 5-10 days. Slow response rate and not very friendly. 30 days later they email me to pick up the recovered data. I asked for the total and seemed like they ignored my question. When it came time to pick up, they told me $700 plus 12% tax!

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    John K
    By

    Great service of ...

    Great service of refurbishing our laptop. Not cheap ($200) but well worth it! Included backing all data and a new operating system and hard drive.

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    echarlie
    By

    Received a $275 q...

    Received a $275 quote & was told my broken mac would be ready for pickup in 1 wk... took ***TWO MONTHS*** for the simplest fix with no offer of compensation. Was hard throughout the process to get in touch with anyone from the store with info of what was going on. Their excuse in the end was also very weak. See my YELP comment (by E.C.) for details!

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    DarrellPeele23
    By

    Two weeks ago i h...

    Two weeks ago i had a problem with my laptop. It didn't read my usb stick. First i thought that my stick was broken. A friend of mine suggested that it could be my usb ports the problem. So i took my laptop to Burrard Laptops. There i found out that my friend was right. In a few days the guys fixed my laptop and everything was ok.

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    SeanCole23
    By

    My laptop was wor...

    My laptop was working in slow motion and i didn't know what was the cause. I took it to Burrard Laptops and i found out the problem. My HDD was broken and if i didn't replace it on time, i was losing all my data. They saved me.

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    RayAlmeida
    By

    My laptop was hav...

    My laptop was having some problems with the display and i didn't know where to take it. I asked some friends and one of them told me that Burrard Laptops was the best solution for it and so it was. Know my laptop is working properly.

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    EdwardFitzsimmons23
    By

    I had a problem w...

    I had a problem with my laptop. It was restarting at every 5 minutes. A friend of mine told me to take it to Burrard Laptops. Their i found out that the cooler wasn't working at all and they change it. Now my laptop is working again.

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    JamesRodriguez
    By

    My laptop made so...

    My laptop made some noise and i didn't know what was the cause. A friend of mine told me to take the laptop to Burrard Laptops. There i found that the cooler was broken, so they replaced it at a reasonable price. It was a good service, if i will have another problem with my laptop, i will come at Burrard Laptops

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    Viviane N
    By

    Great place with ...

    Great place with great service at good prices. Highly recommended.

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    MitchellH
    By

    My desktop was ac...

    My desktop was acting weird and i didn't know what to do. First i searched online for a solution but i didn't find anything helpful so i decided to go to Burrard Laptops. They fixed the problem in short time. Keep up the good work!

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    DeweyW
    By

    I had a problem w...

    I had a problem with my laptop. The HDD had some problems and my laptop didn't work so good. I was scared that i could lose my data but the guys from Burrard Laptops did a good job. They replaced the HDD and save all my data from the old HDD. Thank you guys!

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    GeorgePeterson1975
    By

    My brother introd...

    My brother introduced me to this computer repair company and I find their service very quick and efficient. They solved the problem I had with my laptop in less than 10 minutes. I am happy with their prices and service and I recommend Burrand Laptops to anyone.

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    Gabriel B
    By

    Burrard Laptops ...

    Burrard Laptops responded to my texts and phone calls immediately; although, we have not had the laptop serviced yet, I just wanted to say hoe great this business is in responding in such a professional and timely manner!

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    Max L
    By

    Really enjoyed wo...

    Really enjoyed working with Burrard Laptops. Very informative about problems and how to prevent in the future. Texted me instead of calling because I was at work. Kept me updated on what was being fixed, why it was being fixed, and how much that would cost. This is a great and profesional business!

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    Christian J
    By

    They did a great ...

    They did a great job fixing my Dell Vostro. I was really scared I will lose my data, but they managed to replace the hard drive and recover all my files. This is a fantastic job. Thanks!

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    Jacob1l
    By

    Hooray for the gi...

    Hooray for the girl who works at Burrard laptop! I found the service professional, fast and, most of all, honest. C. was great! She took the time to understand what I wanted and make it happen. Not only was she professional, she was funny! I will use them again!

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    tamgall2
    By

    I came to pick up...

    I came to pick up a UPS package and the guy was super unfriendly when I asked if I can recycle the box and leave it at the store (as I didn't want to carry it but only the content)...simple service to the customers....he refused and sent me to the garbage at the back of the store...how rude!

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    Merchant Reply October 20, 2014

    We get around 50 packages per day and give away the same amount. Our main business is laptop sales/repairs and unfortunately we don't have time to recycle customer's boxes or space to keep them.

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