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The worse expirience ever I had with Wedad, so rude, unprofessional, not listening and constantly talking over you. She proceeded to tell me “I’m the owner, I don’t care. Deal with it” after I told her I will not be purchasing any tickets from her company but she didn’t listen and still charged me for them!!! Absolutely ridiculous! Now I have 2 round trip tickets I never asked for! Horrible service. This is absolutely ridiculous. Tanya
This is my rating for the 939 Hornby Street office. Information accuracy-low. customer service and attitude - poor. I am happy to have moved on to a different agency - Saved $400. and was able to deal with a very pleasant agent.
Worst travel agency ever. They don't have any responsibility for ruining my trip.. Even I don't wanna give them 1 star...
Business Reply July 26, 2016
Hi there. My name is Bill and I work at the downtown Marlin Travel office you are referencing. I was quite surprised to come across your comments about our agency, since we have been successfully servicing the traveling public for over 35 years and are rated in the top 25 Marlin Travel offices across the country for over 10 years. Unfortunately, as you have not provided your name, I cannot investigate your situation. If you could let me know your name, I would really like to look into things, so I can respond appropriately. You can reach me at 604 684 3291 ext 5 I await your call, Bill
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