Glenoak Ford Sales
4.7/5
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Location
Information
Reviews
Details

Products and Services

  • Transmission Service,
  • Tires,
  • Shocks & Struts,
  • Truck Parts,
  • Used Cars,
  • Warranty Maintenance,
    • Used Trucks,
    • Scheduled Maintenance,
    • Pre-owned Trucks,
    • New Cars,
    • Car Parts,
    • Brake Service,
    • New Parts,
    • New Trucks,
    • Pre-owned Cars,
    • Oil Changes,
    • Auto Repair,
  • more...
  • less...

Brands Carried

  • Ford,

Specialties

  • Trucks,
  • SUV's,
  • Crossovers,
  • Commercial,
  • Cars,

Languages Spoken

  • English,
Location
2829 Douglas St, Victoria, BC V8T 4M6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Closed On All Statutory Holidays
Closed On All Statutory Holidays
Verify with Merchant

Methods of Payment:

  • Credit Available

Ratings & Reviews - Glenoak Ford Sales

How would you rate this business?
4.7/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
38
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    marg9631
    By

    Although they had my car for a week to fix my car they kept me up to date daily and did offer me a vehicle to use I will be continuing to take my car here

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    dams6118
    By

    I am currently driving my second vehicle purchased through Glenoak though they also serviced my first car which I purchased while working in the USA. They also sold & serviced all of the vehicles my parents bought here in town over the years. They have gotten to know me, know my wishes and concerns, and they treat me like a valued friend. Taking my car in to the Service Department is always a pleasure. I am in good hands when I am there for any reason.

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    tmar7712
    By

    Excellent service! Never felt pressured to buy - they were very patient as it took me forever to make a decision. They have been very helpful and available to answer any questions that have come up. Highly recommend this dealership!

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    johnny
    By

    excellent. Good service

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    nfie2063
    By

    I brought my 2011 Ford Ranger to dealership the afternoon before next morning service as I had a ride there, then home, then back the next day. I was told at service that I could not do this as there was no available space for the car. I had to return at 8:00 am the next morning and wait in reception for job to finish, about 2.5 hours. Found people friendly and knowledgeable, but did have to search for my car in far section of lot rather than bringing it to reception area. People are nice.

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    22vo0516
    By

    They had my truck for a week and when I got it back, the problem I had brought it in for was still not fixed. They gave me a discount, which was great but not really because I still paid a few hundred dollars for nothing?

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    info7232
    By

    Absolutely the best service I’ve ever dealt with The team at GlenOak are top notch

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    sook8722
    By

    Great experience. Wonderful team. Would recommend to anyone. Victor

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    paul8933
    By

    Purchased a Ford F-150 and Norm at GlenoakFord was great in getting me in the right truck. He gave solid and honest advice, found out exactly what my needs were and then went to work locating the truck that fit my budget. He was also right that a club cab with extra space might be useful. I would recommend GlenoakFord to anyone looking to buy.

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    me444120
    By

    Timely service. Reasonable service charges. Courteous staff.

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    stri6607
    By

    The team at Glenoak Ford are awesome!!! Love my new 2019 Escape

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    psti5888
    By

    Made 9am advanced oil chg appointment and get it out before noon. Arrived at 845am and When asked said needed truck back before lunch...to which received a no problem response. Left cell in case they needed to reach me for any reason and when truck was ready. No call so went back at 1145am and found out it wasnt ready...advisor (that i checked the truck in with) gave a look and said ahh it hasnt started yet...terrible customer service and took vehicle that they will never see again...

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    magi4354
    By

    Friendly and courteous!

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    shar6046
    By

    Service is thorough and the service department is pleasant to deal with and clearly explain what needs to be done to the vehicle, the approximate cost, and when the next regular maintenance service should be done. I have never felt, as a female, that I’ve been talked down to or deprived of detail or information.

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    jdub9764
    By

    This is the 2nd vehicle I have purchased from them. They made it easy and were fast and efficient. Very knowledgeable

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    dohn8979
    By

    Professional and friendly. Been going there for years.

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    jtlo4854
    By

    everything was due as promised

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    vbcr3782
    By

    The most recent work replacing air bags was excellent. Because I had a long commute my vehicle became first in line and after an hours work allows done and ready.

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    dgil3362
    By

    I have been taking my 2002 Ford Focus, and now my 2016 Focus ST to Glenoak Ford for more than a decade. I find the Service Department to be reliable, fast and trustworthy.

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    ever0009
    By

    I regularly take my F350 for servicing here. The service dept is courteous and knowledgeable about my vehicle. The price is fair and they have a good history of my vehicle. The work has always been completed on time and I have not had problems with the quality of work.

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