Ratings & Reviews - Straight Line Pro Moving Services

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    para3403
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    These folks have the best customer service. Thanks to Trudie, Sean and Zac for making my move last week easier and efficient and they are very dependable. Would highly recommend them. They took the best of care in handling my items.

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    reviewerer
    By

    What a HORRIBLE moving company. Inexperienced crew with bad equipment working at a snail's pace. Didn't wrap things properly and damaged a number of items. Created total chaos placing furniture and boxes at destination indiscriminately. The owner sat around in his truck on the phone yet billed me for his time. Tried to blackmail me into paying by withholding expensive piece on his truck. I decided to cancel cheque after the fact and he tried to threaten me. lol Didn't work! Beware of this guy!

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    Victoria A
    By

    "Great Service an...

    "Great Service and hard working crew at Straight Line moving. We will use your services again for our next move out of storage!" Suzanne and Doug Stephen, Galliano Island BC to Victoria BC, March, 2014

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    Christa30
    By

    We had a terrible...

    We had a terrible experience with Straight Line Pro Moving. Another mover said that price should have paid for a cross-province move, not 15 minutes away. The final bill was almost 3 times the original quote. The majority of our furniture was damaged. Our throws and bed duvet were used to wrap and move our pictures and mirrors - all damaged. My understanding is other companies wrap furniture (ie leather couches) - ours were stood on end and the leather damaged. I will be reporting to the BBB.

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    Merchant Reply May 26, 2015

    We have an A+ rating in the BBB. This seems like a gross exaggeration (everything was damaged) with a customer who was upset with paying for the service which was higher than thought.... Moving is a back breaking job and does cost. We always pad and wrap and care of our customers.

    Roberta777
    By

    Great and Fast

    "Great service, great guys! Move went smoothly and fast. Serious, I have wife and 2 kids and this was to be our worst day, but your crew made it so easy. Top notch. We were very impressed. This made my day. Please give me some cards at my office "Very well done. Good crew and very kind men on the job. Well done. Will recommend you to others" "You were on time, and great on the phone. Great organized service and system. I can tell you know what your doing. Will recommend your company" Awesome guys on your crew David!, They were friendly, courteous and just overall great. I just wanted to encourage you in sharing this.

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