Midtown Automotive

3/5
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  • alignments,
Location
2510 Juliann Rd, West Kelowna, BC V1Z 2M4
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Ratings & Reviews - Midtown Automotive

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3/5
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    mtownauto
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    To the last revie...

    To the last review. We are sorry to here of your troubles. We strive to give great service, each and every time a customer comes in. That's why we have stayed in business on the westside for over 30yrs. In this case we attempted to make a repair on a part , that would take several days to come in and cost hundreds of dollars, all for a clip the size of a quarter. Unfortunately the repair did not last. But we did stand behind our work and got the vehicle repaired immediately.

    Are you the owner? Reply or Contact YP
    happygourmand
    By

    If I coukd give n...

    If I coukd give no stars I would. We had a fuel pump replaced and less than a week later the vehicle broke down again with a fuel tank issue, delaying us from work in our busiest season. When my husband arrived with the towed truck the excuse was they knowingly used a low quality part in the first repair so this time they would use something better. Having gotten the vehicle back on the road we will NEVER be back. How about giving good service every time instead of just to fix a complaint?

    Are you the owner? Reply or Contact YP

    Business Reply January 25, 2016

    We are sorry to here of your troubles. We strive to give great service, each and every time a customer comes in. That's why we have stayed in business on the westside for over 30yrs. In this case we attempted to make a repair on a part, that would have taken several days to come in and cost hundreds of dollars, all for a clip the size of a quarter. Unfortunately the repair did not last. But we did stand behind our work and repaired it as quick as possible. Sometimes mistakes happen. Being a Business owner yourself, you would know this.

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