Ratings & Reviews - Cogeco

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    Tried cancelling my cable and they kept trying to offer me alternative packages. Then, when I told them I was not interested in any other packages and just wanted to cancel my Cable TV they kept putting me on hold and giving me the run around. My time is more valuable than that. Now I am going to cancel everything with Cogeco.

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    Constantly losing web access. Told to replace router and reboot modem many times daily.

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    VOIP system terrible!!! Dropped calls; loud unbearable noise on the line; "number not in service" when it is; music on hold when no such option. Customer service rated 0 on scale of 1-10. They think we are not telling the truth when we report the problems; they also think it is cell phone provider problems & not theirs!! Do not recommend.

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