How would you rate this business?
open now 12:00 am - 11:59 pm

Methods of Payment:

  • Visa
  • Mastercard
  • Cheque
Fast Professional Plumbing Service.

Serving everyone from the Island to the Kootenays, Drain Pro provides residential and commercial customers with comprehensive plumbing services. Specializing in drain cleaning, hot water tanks and plumbing fixtures, we are equipped to work on every aspect of your home's plumbing. 24 hour emergency and same day service available. more...

Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
24 Hours A Day - 7 Days A Week

Products and Services

  • 24 Hrs Emergency Plumbing Service,
  • Bathroom Sinks & Tubs,
  • Broken Pipes,
  • Commercial Plumbing,
  • Flood Damage,
  • Kitchen Sinks,
    • Plumbing,
    • Plumbing Installation,
    • Plumbing Repair,
    • Sewer Lines,
    • Toilets,
    • Water Heaters,
    • Water Mains,
  • more...
  • less...

Brands Carried

  • Johnwood,
  • Moen Delta,
  • Giant,
  • General Electric,
  • Kohler,
  • Maax,
    • American Standard,
    • Ridget,
    • Master Plummer,
  • more...
  • less...

Specialties

  • Plumbing,
  • Drain Cleaning,
  • Sewers,
  • Waterline,
  • Perimeter Drainage,
  • Drainage,

Languages Spoken

  • English,

Getting There

  • Servicing Greater Victoria,

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Before you contact this merchant

  • What you should know
    • Year your house was built
    • Age/capacity of your system or appliance(s)
    • Make/model of your system or appliance(s)
    • Has the problem been fixed before? Do you have paperwork related to it?
  • What you should ask
    • Suggested questions
      • What certification or licenses does your business hold?
      • What type of insurance coverage does your business hold?
      • How many years of experience do you have?
      • Do you specialize in repairs or remodeling projects?
      • How do you charge for your services?
      • What's included in your quotation? Approximate cost?
      • What methods of payment do you accept?
      • What type of repair method or replacement parts will you use?
      • What type of guarantee is offered on your services?
      • Is a permit required?
      • If a permit is required, who will obtain it?
      • Will you provide me with references from previous clients?
      • When are you available to begin the project?
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  • What you should do Add a memo Read my memo

Ratings & Reviews - Drain Pro

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    Isabelle P
    By

    Further issues also, I DON'T RECOMMEND DRAIN PRO.

    Hired Jason to put in perimeters drains at my house. The drain pipes seemed perfect until I found a MAJOR & HIDDEN issue after HUGE full payment. Made appt. to get fixed: NEVER SHOWED UP, NEVER CALLED BACK! Once paid, DON'T expect swift responses. Jason needs training in customer service, relations & communication. He was twice short & rude & don't expect apologies for it or work problems. Other issues as well, poor communication bet. him & staff Work Safe concerns. Clean up poor.

    Are you the owner? Reply or Contact us
    Carlie01
    By

    This company & th...

    This company & their plumbers, John & Luke, are terrific. I have had 4 different problems over the last 6 weeks & I received prompt and more than courteous service. The hot water tank was particularly scary but John aided us over the phone to get everything shut off and promised he would be here in the morning with a new tank and, voila, he came at 9 am. I so appreciated the promptness as I had a houseful of company. I would highly recommend Drain Pro! You can't go wrong!!!!

    Are you the owner? Reply or Contact us

    Merchant Reply March 29, 2016

    We thank you for your review and are glad we could help you.

    JohnAr
    By

    VERY GOOD. USE THEM!

    FABULOUS SERVICE! Backed up kitchen sink. Said would be there in 1/2 hour to hour and 1/2. Came 45 minutes later. Very courteous, explained where he thought the problem was and how he was going to fix. Did it very fast and put in an extra clean out fixture. Gave good advice on how to prevent in future. USE THESE GUYS. A++++

    Are you the owner? Reply or Contact us
    Mich L
    By

    Poor customer ser...

    Poor customer service. The plumber was brusque to the point of being rude, and not helpful in the least when answering questions. I don't recommend them. Other business' in town can offer the same services with more friendly staff.

    Are you the owner? Reply or Contact us
    biohazardbrat12345
    By

    Prompt and professional service

    Plumber was on time and the service was excellent.Our basement was flooded and he was able to clear the problem and get us draining in under an hour.He even went as far to call in a restoration company to help us with the clean up. I would highly recommend this company

    Are you the owner? Reply or Contact us
    biohazardbrat12345
    By

    Excellent Service Fast Response

    Plumber showed up at my home on time. He was very upfront with the pricing and I was pleased when the job when he was done. I would highly recommend them to anybody that needs a reliable plumber.

    Are you the owner? Reply or Contact us
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