Ratings & Reviews - shipmyride.com

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    Dean J
    By

    Very Happy

    moved my truck from moncton to calgary, it was was on time, in same condition, my personal items were as I left them, great communication. great company. highly recommend.

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    Shawna M
    By

    Horrible service! Check out the BBB on them, they have a F rating

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    Brenda C
    By

    Will recommend Ship My Ride to friends, family and colleagues! I relocated for work, which was stressful on its own, and the very helpful staff at Ship My Ride made moving my car across the country seamless and stress free... thank you for the service and for making this life change a little easier for me.

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    Merchant Reply March 16, 2017

    Hi Brenda, thank you for taking the time to leave us your feedback and experience, and we're happy to have had the opportunity to help you with your big move. Our Team is so thankful for your kindness and to have worked with you. We wish you all the best!

    Kim B
    By

    xcellent service! Picked up at my home in Aurora and arrived in Whitehorse in record time. The email updates kept me advised of the status and the driver who delivered my car was great. Gave me a call ahead of time to arrange pick up the following morning and we met at a mutually convenient place. Highly recommend!

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    Merchant Reply March 16, 2017

    We appreciate your thoughts and your recommendation, Kim! Thank you for being such a great client, you were such a pleasure to work with.

    Andre N
    By

    I have shipped cars with Ship My Ride several times and I've always been impressed with the quality of service. Thank you guys.

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    Merchant Reply March 16, 2017

    Thank you for sharing your thought, Andre - we think you're pretty great too, and it's always our pleasure to serve you.

    Tomislav M
    By

    Terrible service! I shipped my pick up truck with this company from Calgary - Toronto. I dropped off my vehicle November 18 and was told it will arrive in Toronto within 4-7 days max. The customer service rep that I dealt with was Franklin and he assured me it will be there within a week for sure so I went ahead with this company. After a week and a couple days I got notified that my truck has arrived so I go to the location of where my truck was supposed to be and find out my truck is not there

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    Taylor M
    By

    I almost never le...

    I almost never leave reviews but this time I feel these guys deserve it big time. I had them move my brand new Vette since I was relocated at my job. I gotta say for a first time doing this I had a pretty good time, nice customer service, always listened to and answered my questions. Overall great experience. Without a doubt would recommend to friends and family. Thanks

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    jackieconnor1976
    By

    After having two ...

    After having two horrible experiences with car shipping companies in the past, I was really hesitant to ever ship anything again. ever. One of my friends recommended smr since he had used them in the past so I thought, why not? I just wanted to leave this review to say that the service was amazing! I am one of those customers who complains if something goes wrong but also like to praise when everything goes just as planned. The people where friendly and helpful I would definitely use them again.

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    John S
    By

    I just got my 67 ...

    I just got my 67 Mustang shipped to Calgary. I meant to leave this review earlier but hadn't had a chance. I chose Shipmyride because of the nice customer service I received and also the good time frames I was given. My car arrived in mint condition and I'm happy I didn't have to drive all the way here myself. Would definitely use them again.

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    AndrewCox
    By

    ship my ride prov...

    ship my ride provided an excellent service! I had to move my vehicle from calgary to ottawa and I decided to use ship my ride. Their quote was very good and the customer service team was friendly. I would use them again if I had to relocate in the future.

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    charly45
    By

    I enjoyed the cus...

    I enjoyed the customer service very much.. The people who I had constant contact with were very kind and I could tell were making a true effort to take care of my needs. I had my Yukon shipped which I'm sure is no small task. Would definitely use them again.

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    mantis
    By

    Shipping was okay...

    Shipping was okay but due to a damage that was caused to my vehicle for which I wanted them to cover, they just declined my claim stating it is over 5 months. But actually I have been waiting to hear from them all this while because whenever I called it either went on voicemail which was never returned or they are working on getting me a second appointment with their workshop. I would beware other users to STRICTLY NOT USE SHIPMYRIDE for their pathetic customer service.

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    ferdinand
    By

    This past Februar...

    This past February I had to move my brand new Tesla to Calgary. For everyone who doesn't know, electric cars have a limited amount of recharges you can put into the battery so I decided to have it shipped instead of driving a thousand miles my self. Just gotta say these guys took care of my car like absolute BOSSES! OMG the customer service was awesome, I always knew where my car was and if I had any questions I just called them and bam! questions answered. Very professional in my honest opinion

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    Josef M
    By

    I WILL NEVER USE SHIPEMYRIDE AGAIN!!!!

    Shipped my car from Toronto-Grande Prairie January 2015. They estimated that it would take around 7 days. It took 29 days!!!! Lots a of messages that the car will be arriving this or that day but never showed up, this happened at least 5 times. I phoned them every time and they came up with lies such as "the truck had brokem down"....They do not us there own trucks but rely on other trucks......the guy that eventually delivered my truck said that he had a lot of complaints about Shipmyride.

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    imcm3rd
    By

    I really needed t...

    I really needed to transport my mazda 3 from Regina, SK to Calgary, AB. I had been looking for a car shipping company with an affordable price and what seemed to be a good service, but failed to find one until my friend recommended me ship my ride, he had done business with them before and he told me that they have really good prices so I decided to try them out. I requested a quote and the customer service guy, Ryan, was extremely helpful. thank you ship my ride!

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    gbparod12
    By

    i was pretty nerv...

    i was pretty nervous about shipping my truck at the beginning, i hada friend who suffered a bad experience with a car hauler and i was seriously thinking of driving it myself. When I requested a quote there was a really nice girl that helped me out and she continued contact with me until it was delivered. No damage, no crazy delays and their contact waited for me to get out of work to open the gate of their yard for me. Nice job, smooth process for a shipping that long (charlottetown- edmonton).

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    danasue7
    By

    We had a Volvo SU...

    We had a Volvo SUV shipped in October 2013. It arrived with considerable damage. They initially talk like they are going to take care of it and make you get quotes and fax a claim in, and then the runaround starts. Their goal is obviously to tire people out. Their staff lies about having someone get back to you, their owner doesn't return calls. When we finally spoke to Manny he said they would take care of it...we just had us get more quotes, etc. And then the runaround starts again.

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    melissaml
    By

    Great Job

    I used SHIP MY RIDE and they did a great job! I was able to leave some suitcases on the inside of myc car. Everything was delivered to me exactly how I left it, very professional driver to my experience! Also the interior of my vehicle was clean, exactly as I handed in. I would recommend this company to anyone. After reading so many reviews of other car shipping companies I’m glad a chose them.

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