Before you contact this merchant

  • What you should know
    • Year your house was built
    • Age/capacity of your system or appliance(s)
    • Make/model of your system or appliance(s)
    • Has the problem been fixed before? Do you have paperwork related to it?
  • What you should ask
    • Suggested questions
      • What certification or licenses does your business hold?
      • What type of insurance coverage does your business hold?
      • How many years of experience do you have?
      • Do you specialize in repairs or remodeling projects?
      • How do you charge for your services?
      • What's included in your quotation? Approximate cost?
      • What methods of payment do you accept?
      • What type of repair method or replacement parts will you use?
      • What type of guarantee is offered on your services?
      • Is a permit required?
      • If a permit is required, who will obtain it?
      • Will you provide me with references from previous clients?
      • When are you available to begin the project?
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Ratings & Reviews - Bell MTS

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    terrible customer service... never deal with this people as they will be grouchy and makes you feel you owe them their service. I'm already looking for a different network service company. stay away from this company if you can!

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    Diana M

    When u sign up wi...

    When u sign up with them- make sure who wld be in the primary account! I was the one who inquired about them, got them over to sign me up, I have my credit on it and wld be the one paying- meanwhile they put my husbands name on the account!? for their security reasons-I wasnt allowed to touch or have any info about the acc(as I later found out)Whats stupid about it is that they needed my husband to call in -who is currently staying in Ontario! So he'd have to pay long distance for our cable that he has nothing to do with! What an inconvenience! Their door to door reps should pay more upsetting

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    SO HAPPY!!!

    I don't really write reviews, I think this is my first one. My customer service rep. was great, he really came through for me with my kids cell plan. MTS keep up the good work.

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    Melanie S

    Great service

    It 's odd to come across great customer service, but I felt the need to single these guys out because they were available, attentive and really accomodating. I was impressed given they are a big company.

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    dont bother calling them

    it would be faster to walk there than the amount of time you are put on hold on he phone

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