Ratings & Reviews - Dufresne

How would you rate this business?
    Sort by:
    Language:
    Navodit Moudgil
    By

    Extremely dissappointing experience with this company. Not only all the furniture we got was damaged in one way or another. Sales person on floor embelished telling us that the dresser and nightstands we were getting was floor model despite us confirming over and over with her that it will not be floor model. The delivery person was so inconsiderate came with shoes on despite trlling him once not to. Call center agents are very rude. Overall experience was terrible least to say. Buyer beware!

    Are you the owner? Reply or Contact YP
    racz2182
    By

    Staff were attentive to our questions, knowledgeable and provided useful information.

    Are you the owner? Reply or Contact YP
    stam7833
    By

    We are pleased to note we received excellent service from Tyler. He described the features of the dishwasher and range hood thoroughly. Importantly, he asked questions to determine exactly what our preferences and needs were for these appliances. A pleasant and professional salesperson.

    Are you the owner? Reply or Contact YP
    eafa4964
    By

    Everything aside, customer service & satisfaction begins and ends with the person assisting you. Ana, my sales consultant, was that person. Beyond being knowledgeable, she is first a genuine caring person who is very approachable. She has the ablitity to make you feel appreciated, & in turn you feel a connection very quickly. Ask for Ana and share the same experience.

    Are you the owner? Reply or Contact YP
    beth9300
    By

    Excellent shopping day

    Are you the owner? Reply or Contact YP
    jcg69398
    By

    Matthew, our salesman, was very knowledgeable and extremely helpful? I could not have had a better experience buying my stove. Thank you Matthew.

    Are you the owner? Reply or Contact YP
    jleb6885
    By

    Very professional and patient sales person. Definitely go back! Also they called same evening for a claim/defect on existing furniture. Very pleased with that!

    Are you the owner? Reply or Contact YP
    mhar6057
    By

    Melissa was excellent and patient while we tried out new beds. She was methodical in leading us around, had in-depth product knowledge, and tailored our visit to our needs and to the assessment she conducted. We appreciated her taking the time needed to come to agreement on our final choice. Thanks Melissa:)

    Are you the owner? Reply or Contact YP
    krot9889
    By

    Lovely staff, good selection, as efficient as possible

    Are you the owner? Reply or Contact YP
    ldou9226
    By

    Rex our Sales Manager was very knowledgeable and answered all our questions. He was very patient and understanding with this entire process. We had a great experience!

    Are you the owner? Reply or Contact YP
    pkoc2360
    By

    We had an excellent experience at Dufresne. Mat was extremely knowledgeable and helpful with our pkientire kitchen package. Very competitive pricing also. Would head straight there again for appliance purchases.

    Are you the owner? Reply or Contact YP
    barb4502
    By

    Lovely young woman helped me find the perfect lamp. I had looked in five different stores but couldn’t find what I was looking for. I brought it home and it is perfect. I like that she offered her services and then let me browse by myself. Very nice customer service and sales person! Thank you.

    Are you the owner? Reply or Contact YP
    saxm6101
    By

    A very good experience

    Are you the owner? Reply or Contact YP
    jess6663802181
    By

    From the second we walked in and were greeted, there was a different kind of atmosphere than other stores we had visited. It felt like they werent worried about making the sale but trying to help us find what was best for us. Jillian was so accommodating and insightful. Her product knowledge was incredible and really helped make a difficult decision easy to make.

    Are you the owner? Reply or Contact YP
    evaw5099
    By

    very nice salesperson and fast service

    Are you the owner? Reply or Contact YP
    nell1380
    By

    We truly enjoyed our sales person that we had.

    Are you the owner? Reply or Contact YP
    wand3970
    By

    Amri was super helpful. Great customer service she even called to save us more money. Helped me even with an opinion.

    Are you the owner? Reply or Contact YP
    mess0841
    By

    The salesperson very knowledgeable and non pushy allow me the space to make up my own mind.

    Are you the owner? Reply or Contact YP
    joan7290
    By

    Parce et was an excellent salesperson. She was extremely knowledgeable about the products and the various warranties. She was also very well-versed in how to help me apply for credit. Such a positive uplifting experience.

    Are you the owner? Reply or Contact YP
    mela3962
    By

    Will return as I have always enjoyed the quality just not being attacked at the door by sales personnel. Learnt to bring a neighbour as decoy for them to follow around store so I can look around then if/when I need help I know just to find him

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu