Find out how these tips can help you prepare

  • What you should know
    • Year your house was built
    • Age/capacity of your system or appliance(s)
    • Make/model of your system or appliance(s)
    • Has the problem been fixed before? Do you have paperwork related to it?
  • What you should ask
    • Suggested questions
      • What certification or licenses does your business hold?
      • What type of insurance coverage does your business hold?
      • How many years of experience do you have?
      • Do you specialize in repairs or remodeling projects?
      • How do you charge for your services?
      • What's included in your quotation? Approximate cost?
      • What methods of payment do you accept?
      • What type of repair method or replacement parts will you use?
      • What type of guarantee is offered on your services?
      • Is a permit required?
      • If a permit is required, who will obtain it?
      • Will you provide me with references from previous clients?
      • When are you available to begin the project?
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Ratings & Reviews - The Pleasant Plumber

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    dana1682
    By

    True 24/7. Pipe burst was discovered at 6:10 on a Saturday night and someone was there by 7. Wrote an estimate, i okayed it and the job was started at 10:30 Sunday morning (they had to find piping or they would have done it right away). 10 days later I noticed water pressure was low on my shower, called them and somebody came right out. The increased water pressure had shot out a sliver of copper into one of the three tiny holes in the shower head. Mission accomplished! I highly recommend them.

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    shir2847
    By

    We had a problem with our kitchen faucet and drain. Barrett came out and rectified both problems for us and gave us some helpful tips. Happy with the work and service. - Steven

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    Jgrenko
    By

    Had a great experience when Andrew came out to fix a leak in our bathroom. He was very informative, tidy, and a pleasure to be around.

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    BillWright
    By

    Dependable after hour service. Called numerous "24/7" companies and this company was the only one who returned my call. They came out same evening and fixed our only toilet. Barrett was tidy and clean, and a friendly fellow.

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    Frank S
    By

    Hidden fees when they get to your door. Worker is slow and their rates are high.

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    patandhenri
    By

    Just wanted to say thanks for the prompt service and all the hard work! It doesn't go unnoticed! -Pat and Henri

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    Stevie35
    By

    I found the entire process from start to finish, enjoyable and seamless. Stevie

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    stephD36
    By

    Pleased with the ...

    Pleased with the plumber you sent out last Friday. Very professional and knowledgable, and he took the time to explain things to me as the job progressed. He was patient and very pleasant, and so was the lady I spoke to on the phone. Look forward to using you guys again :) . - Steph

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    frankyM
    By

    Always impressed ...

    Always impressed with Andrews hard work and attention to detail! Thanks again, and happy new year! -Franky

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    gwenbee
    By

    Best customer ser...

    Best customer service I have ever received. Andrew did a great job!! Geenbee

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    bobsally
    By

    Called The Pleasa...

    Called The Pleasant Plumber because my insurance company informed me that I need a backwater valve and sump pump installed. They exceeded my expectations across the board! Both days they were here they cleaned up and left my house tidy they way they found it. Did a professional job and educated me on upkeep etc. I am so happy with Andrew and the hard work he did for us, please pass this onto him from us, Bob and Sally!

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    isuruse .
    By

    I called due to e...

    I called due to existing sump being burnt out. They were busy till middle of week, but called back as a tech was in my area. Was fast and in an out within 1 hour. Courteous and professional staff. Cleaned up after changing the old sump pump.!

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    hEthbreight
    By

    Professional outf...

    Professional outfit, they came fast when I needed and the service was great. Andrew did a fantastic job exceeded my wife and I's expectations. Will definitely use again.

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    genouche
    By

    High quality work...

    High quality workmanship, attention to detail, and great customer service every time. Had Barrett and David over to checkout my AC they fixed it and then finished off a project that I started a long time ago in the basement. Used The Pleasant Plumber a few times now and happy with every plumber that I've had in my house . Can't go wrong with these guys.

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    pscourais
    By

    Great work, than...

    Great work, thanks!

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    Ray D
    By

    I have been a con...

    I have been a contractor myself for 20yrs. and have dealt with many different plumbers over the years. Most of my pipes froze and burst this winter in a vacant property I own. Barrett was very fast,friendly and professional. His workmanship was excellent and his prices were fair. He comes with my highest recommendation and a big thank-you for a job well done!!

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    wpgjets33
    By

    Excellenct servic...

    Excellenct service. Fit me in to their schedule and came out quickly. Had a burst pipe , Barrett fixed it in less than hour and the price was very fair. Had the water back on in no time and all was back to normal! The service was friendly and Barrett did a great job , thank you!

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    Jc3232
    By

    Clean work , frie...

    Clean work , friendly conversation, good job.

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    gtsn01
    By

    Had a number of p...

    Had a number of plumbers and contractors through to obtain a quote. Only this company was honest about the difficulty of the job due to the location in the house. They also recommended an alternate way of getting what I wanted that I could do myself and didn't require their services. When that option was discussed with the others, they dismissed it immediately. I didn't actually get to hire these guys but, it will sure make me call them first, next time I need a plumber.

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    ChesterL
    By

    Superb! The proje...

    Superb! The project seemed effortless beginning to finish despite there being a few hurdles along the way . Outstanding attention to detail , these guys are perfectionists and I love the work they did! Thank you . - Ches

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