UPS Customer Centres

1.1/5
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Location
134 Clyde Ave, Mount Pearl, NL A1N 4S3

Ratings & Reviews - UPS Customer Centres

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    ocro1990
    By

    Ridicolously incompetent people!

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    stev9801
    By

    Package arrived in Mt. Pearl, the place of delivery on Monday, June 17, two days earlier than the expected date. Now the tracking displays a message that claims, Delay in delivery due to weather or natural disaster. I am also here in Mt Pearl. The weather is just fine and I believe Eddie Sheer would have said something about a natural disaster. Honesty goes a long way.

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    stri0358
    By

    They told me package was in town Thursday night next day sent me a message that package was delayed due to severe weather. Its been sunny and clear the whole time, I think they use this excuse when they cannot keep up. It no time to get here two days. Now its been here in Mount pearl for four days. Seems like they cannot handle this service and sending out bogus track reports.

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    Bob Hollett
    By

    Expecting a package for warranty replacement from vendor who shipped it overnight via UPS. Arrived in town 5AM yesterday morning, scheduled for deliver today. Wife stayed home to get package. Call late afternoon from wife...no package. Login and track again. Says Severe Weather delay, delivery scheduled in 3 days. Its sunny with no clouds, less than 5 KPH wind, and the package is already in town...But wait 3 more days due to severe weather?

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    wall6095
    By

    by and far the worst delivery system period. costco ships by ups and this has got to change. always the same , delays delays delays . never even close to the expected delivery date. weeks some times . i have contacted costco and explained this totally frustrating method of shipping. i am sure there are thousands of custumers over a period of time in the same boat. they assure me they will help. it would be impossible for ups to get any worse and still they keep beating the odds.

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    berniedofm
    By

    Just about every day for the past 2 weeks, I have gotten a notice that my package would arrive the next day between the hours of 10 and 2. Then that would follow with another message saying it may be delayed.I have yet to get any package. I cannot stay at home every day from 10-2 waiting to see if the package will arrive. I do not understand why they send me a message when they do not even have the package here at their depot. This is so frustrating. I am not happy at all with this service.

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    band7532
    By

    Package is in limbo somewhere. No one know where is is. No phone number for local customer service. Called 1-800# and they cannot give me a local number to call. This is the service we are paying for!!!!!

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    tben9505
    By

    Cannot talk to anybody at this location Absolute Nightmare

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    Gertruded
    By

    No stars Lazy drivers. Require no signature. Emails saying package will be delayed then it arrives driver will not even bring to door No trolley. And item too heavy.

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    akran123
    By

    Drivers here are un education and have non grade 1 education and can not read shipping labels and when you call UPS they are worst company on earth to deal with

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    chri9439
    By

    Horrible service. Horrible policies. They randomly lost a package belonging to me that was worth over $1000 CAD. Gone. No explanation, no ability to track it. They reimbursed $65 TO THE COMPANY WHO SHIPPED MY PACKAGE. The package never turned up, and nothing was ever done to rectify anything. They also had a lazy habit of leaving packages with my neighbours (which I also never received). I will never, ever pay for their services again. Neither should you. Shipper beware!

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    kims5637
    By

    Horrible service they are gone before you get to the door......horrible horrible especially when it's a Xmas gift

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    Deborah G
    By

    Had my item delivered to the wrong address....again!! this is the third time.

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    Megan E
    By

    I had an item delivered that was supposed to require my signature... I came home to it sitting in front of my door in the pouring rain, soaking wet and destroyed. At other times I've received a knock on the door, and the delivery guy is in his truck driving away before I even answer the door, with my package sitting on the ground. What if I was gone for a week on vacation? Wait for me to answer the door at least!

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    Easy12
    By

    Its a funny thing that no matter what you get brought from the states or anywhere else for that matter,if it comes by UPS there ate always duties put on it! A $5 item will have $35 or $40 smacked on it!

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