Jack Astor's

4.1/5
Location
Information
Reviews
Details

Cuisine type

  • American Cuisine,
  • International,

Languages Spoken

  • English,
Location
839 Golf Links Rd, Ancaster, ON L9K 1L5
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Jack Astor's

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Restaurantica12
By

My thought

I have been to Jack Astor's only a few times, and both times the service was great! The atmosphere was also great, very fun, and exciting. You get crayons to colour on the tables and there are funny quotes around the restaurant. My only problem is that when I ordered my food which was a very simple order, it was wrong. My caesar salad had carrots in it and no croutons! Although the food is great and mistakes are made, it is just inconvenient. Aside from the mistakes, it is a great place to go to just hang out with friends, and have a drink or 2. The servers and waitresses are very kind, and they are always on top of everything. The restaurant is also never a mess, I never seen anything even left on the tables when another customer leaves, they are on top of it all right away which is really good.

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Restaurantica12
By

My boyfriend and I really like to eat at this Jack Astors. We eat here often, probably at least twice a month. The food is ALWAYS good. I find that sometimes it is a little too loud to eat and converse comfortably, but I think the great food makes up for that slight discomfort. The wait staff are usually very quick and efficient, although a couple times we have had a server who seemed not to like their job. The wait for our food after ordering is not usually long. Just once out of many times did we leave unhappy with the service. I order something new almost every time, so there are many different options. I would defiantly send my friends here to eat.

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Restaurantica12
By

Like The Restaurant But BIG Prob With My Server

Normally I'm a fan of Jack Astor's but this one specific experience has tainted my opinion of the professionalism of the staff there. My boyfriend and I were out for dinner, got our seats and were approached by our server. She recognized me from the restaurant I worked at, and we made small talk about work - nothing special. To be honest, I didn't actually recognize her at all. I worked at a VERY busy restaurant and served hundreds of customers a week. Regardless, she was nice and brought us our drinks and then took our order. Our food was good and we had a good experience. At one point, my boyfriend noticed an old co-worker of his (from years prior) who was now working at Jack's and she was talking to our server. Didn't think anything of it but my boyfriend brought it up in a casual "oh, i used to work with one of the girls here" kind of way. Our server dropped off the bill and as we looked at it, we took note of our servers name, as it is a very uncommon name. We paid for the bill, gave our waitress a good tip (my bf tends to tip 20% -- awesome!) and went on our way. My issue came the next day, when my boyfriend picked me up and said "Oh your friend added me to facebook today." I asked who, and he replied "S*******, our server from yesterday." I was blown away, as I am a) not friends with her, and b) do not know this girl outside of restaurants. As soon as he found out that I don't actually know her, he deleted her off Facebook. I have been a server for a long time and I would NEVER add a customer to Facebook who I didn't know. HOW IS THIS PROFESSIONAL AT ALL?? It's obvious that she found out who he is through her co-worker, and then searched him on Facebook and tried to add him as a friend. This goes beyond any realm of professionalism. I don't know what Jack Astor's puts into their training methods, but I would assume "lurking customers online" is not part of their process. Overall I like the restaurant, but I cannot believe a member of their staff would believe this was an acceptable thing to do. We've been back since, but needless to say, we have not had her as a server and I'm very thankful for that.

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Restaurantica12
By

You Call that a Steak!

Went in to restaurant without reservations and had a fifteen minute wait in the bar. We ordered a draft beer and a glass of house wine came to $17and change wow a bit pricey. We chose a table in the bar area that became available. I ordered a top sirloin steak and baked potato($19.87), and a calamari appetizer ($10.43). My wife ordered the sesame chicken($16.87). We also order another drink each. The calamari was so thinly sliced and heavily battered the meat was hard to find, below average compared to other restaurants. The menu does not list the size of the steaks they are serving. An attempt to mislead the consumer to the fact they serve puny little 8 oz steaks. I was shocked to see this tiny steak on my plate and asked the waitress is this a sampler? The baked potato side was twice as big as the main entree. the waitress said how proud they were of their large baked potatoes. I said if this were my restaurant I would be embarrassed to serve a steak that was half the size of the baked potato. I will however say that the steak was cooked perfectly to my liking of medium rare and flavorful but was barely warm when served. The steak was advertised in the menu as AAA grade beef I found hard to believe as it was very sinewy and tough to chew. The steak was cut into 6 pieces and consumed in 6 bites. The sesame chicken was very tasty with lots of chunky chicken pieces. The chicken was over cooked and dry. The total of our meal came to $87.49 before tip. I felt the meal, and beverages were overpriced for the quality, and serving size of the meal. I don't mind paying extra for good quality food and service, but I feel in this case we did not get fair value for our money. We frequent other restaurants and get larger servings, better quality meals , for $20 - $30 cheaper for a comparable dinner. One note about he the atmosphere, was the music was played so loud we had to shout to hear one another, and had difficulty hearing the waitress this was at 6PM not the late evening when you would expect louder music. I would be concern about wait staff and noised induced hearing loss. We won't return, there is better food and value elsewhere.

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Restaurantica12
By

whomp whooomp!

went to this location on a TUESDAY night...there were double the tables empty then taken. it was more than obvious that the servers had friends at other tables as it took forever to place our order, receive it, get out bill and then have the waitress come back over so we could actually pay it. We had informed them when we got there that we were trying to make a movie(we got there almost 2 hours before it was due to start-we never made it) the food was really boring which was a disappointment as we'd heard it had improved. we got the spinach, artichoke and goat cheese dip--i know! it SOUNDS amazing! unfortunately it was basically tasteless. it was one of the most BLAND things i've ever eaten! such a let down! the figgin good burger was ok...nothing special and the buffalo chicken fingers were pretty bland as well considering they were medium. the fries were probably the best part and they tasted like Mcain fries from the freezer. overall a huge disappointment. i have to say i dont think i would go back even if i had a free coupon. the food's just not good enough

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Restaurantica12
By

Not immpressed..

This was our first time at this place, we were finished shopping & it was the closest resteraunt in the area. We went on a saterday, 3;30pm so it was not very busy. the waitress took our order but did not write anything down. right away i knew she would forget something. she forgot the gravy. also she brought our salad WITH our meal instead of BEFORE the main. Hubbys potatoes were instant with lumpy pices of garlic? at least thats what he thought it was. The soup was VERY spicy. & the prices were too high for the qaulity of the food.

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Restaurantica12
By

out with the girls

A group of us "girls" ( we are all adult women, some with grown children) went out for a Sex and the City Movie night with a dinner stop prior to the movie. One of our friends was visibly pregnant, a couple others brought their newborn. The table we got was too small to accomodate all of us, but we managed. The server was friendly and polite but when my pregnant friend ordered a Guiness, the waitress responded that she did not feel comfortable serving a pregnant woman an alcoholic beverage! My friend is 32 yrs old educated professional. The waitress was very young. My friend informed her 1. this was an inappropriate comment, 2, it was not her decision what she would be drinking and 3. that her Dr actually encouraged her to have Guiness now and then for particular reasons. My friend was quite offended, embarassed and we were shocked! Anyway, the server 'cleared' it with her manager, we got another server and all went well. We had a good time, food was great and service excellent.

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Restaurantica12
By

I ate here with a friend last Saturday night...

I ate here with a friend last Saturday night while a UFC fight was on. The place was very lively. The service was good. I have no complaints about us being seated or served. Friendly staff, quick service. My nachos were good. Very unique tasting. I've tried a lot of places' nachos and these were much different. I had the Opa Pizza. My biggest complaint was it tasted like it was a frozen grocery store pizza. It didn't taste like authentic "New York" pizza like the description said. I've been here in the past, and probably won't return because the menu is very skimpy for vegetarians.

Atmosphere: 4/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

I was shocked at how good the food is...

I was shocked at how good the food is here!..Maybe because it is a test restaurant they have to keep on their toes. Two out of the tree visits i had outstanding food. The signature chicken fingers were a disappointment. The Fish and Chips were great the fresh baked apple pie was decadent, the steak was cooked properly! Kudos and keep up the good work

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

good place.

i love this place i always order the buffalo chicken wings with mild sauce. they have this ranch sauce they give you and that sauce is amazing. i love the fries as well. next time you go, try this... they make their own vanilla coke, so one night i thought, why dont they put a shot of vanilla in the orange pop? creamsicle pop? oh yes! try that its amazing. service is great. only one time did i go there and they didnt serve us for at least 20 minutes no drinks or anything and the manager came along and said have you been served and we said no so she said that all our appetizers are free. sweet.\ the service and food are great here. always leave satisfied.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

yawn, corporate restaurants just can not deliver...

yawn, corporate restaurants just can not deliver the quality and authenticity that privately owned ma and pop sort of restaurants can. When I go out to dinner all I want is real food cooked to order,served with the sort of service that says "we are happy to have you here"

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I go to jack's all the time, its one of my...

I go to jack's all the time, its one of my favourite restaurants. Try the manchurian vegetable pasta with chicken, its like a japanese style meal its really good. Jack's is a great place!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Been and go here many times. Love there food...

Been and go here many times. Love there food. Excellent srevice and food.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

absolutely delicious food, great service, very...

absolutely delicious food, great service, very friendly hostess. managers came around to check on food, everything was wonderful as always. favourite restaurant- and i recommend the lobster dip!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

I really do LOVE this place. The service...

I really do LOVE this place. The service especially. I always end up sitting near the bar and always get great attention. I would recommend this place to anybody who is willing to go to a place and have a good time

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Great Place. Great Menu, Good Food. I can't say...

Great Place. Great Menu, Good Food. I can't say anything bad about this place at all I have been there lots of time before and it has never let me down.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Just want to say the everything was excellent...

Just want to say the everything was excellent. Food was perfect, and our server Wayne was very helpful and really nice. I would recommend this restaurant to anyone who wants to have a excellent dinning experince.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Jack Astor's is my favourite restaurant!! It's...

Jack Astor's is my favourite restaurant!! It's absolutely fabulous!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

WOULD RECOMMEND THIS RESTAURANT TO ANYONE MY...

WOULD RECOMMEND THIS RESTAURANT TO ANYONE MY FIRST VISIT TO A JACK ASTORS AND VERY GOOD . GREAT FOOD , MENU SELECTION WAS GOOD AND SERVICE WAS GREAT WELL DONE !!!!!!!!!!

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Food here is great and service is always good...

Food here is great and service is always good too. I have heard people complain that the atmosphere and music are too loud.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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