Napoleon Home Comfort

1/5
Location
Information
Reviews
Details

Products and Services

  • fireplace,
Location
Hwy 11 & 93, Barrie, ON L4M 4Y8
Useful Information

Methods of Payment:

Ratings & Reviews - Napoleon Home Comfort

How would you rate this business?
1/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
0
0
0
0
2
    Sort by:
    Language:
    bill078979989
    By

    Absolute nightmare dealing with this company. Their lifetime warranty is not worth the paper its written on. Tried to get replacement parts under warranty for my (practically new) fireplace and also my BBQ. All parts were supposedly covered under warranty. Was hit with nothing but condescending remarks and rudeness from their warrantee claims department. Called the salesman who sold me the fireplace, left multiple messages and still have not heard back from him. Dont buy from this company!

    Are you the owner? Reply or Contact YP
    anth7891
    By

    Absolutely brutal. I ordered a Prestige Pro 665 RSIB in June. I had to pay upfront. I was told it would be 2 weeks for the bbq t be ready for pick up. Here we are into September and still no bbq. I finally got the call to go pick up the bbq. When I arrived, I was told that it was not there. I lost the entire summer and am being jerked around. They MIGHT make great bbqs but customer service is the worst Ive ever experienced. Maybe the bbq will be ready for the winter.

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu