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Details & Description

Restaurant type

  • A La Carte Menu,
  • Lunch Buffet 11:30 Am - 3:00 Pm,
  • Dinner Buffet 4:30 Pm - 8:30 Pm,

Cuisine type

  • Canadian,
  • Chinese,

Dishes

  • Lunch And Dinner Buffets,
  • Chinese And Canadian Food,

Features

  • Dinner For Four Specials $23.95,

Atmosphere

  • Casual,

Products and Services

  • Restaurants,
  • Chinese Food,
  • Eat In Or Take Out,
  • Buffet Or Ala Carte Menu,

Brands Carried

  • Full Course Dinners,
  • Combination Dinners,
  • Canadian & Chinese Food,

Specialties

  • Lunch Buffet 11:30 Am - 3:00 Pm,
  • Dinner Buffet 4:30 Pm - 8:30 Pm Tuesday - Thursday,
  • Dinner Buffet 4:30 Pm - 9:00 Pm Friday & Saturday,
  • Dinner Buffet 4:30 Pm - 8:30 Pm Sunday,

Languages Spoken

  • English,
  • Chinese,

Getting There

  • Corner Of Fairview & West St,
Location
560A West St, Brantford, ON N3R 6M7
Useful Information

Opening Hours *Holiday hours

Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Daily Lunch Buffet 11:30 - 3:00 Dinner 430-8:30

Methods of Payment:

Ratings & Reviews - West Garden

How would you rate this business?
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  • Food:
  • Service:
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hold9182
By

Great value for All You Can Eat Buffet, lots of selection and nice seating.

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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bobm2598
By

Best buffet and the food is always fresh and home made. We love the West Garden.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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davi7049
By

best pepper steak I have ever eaten

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Terry P
By

The best in Chinese food

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Shelley Hanratty
By

Food very good. Staff wonderful!

Atmosphere: 3/5
Food: 4/5
Service: 4/5
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Elizabeth D
By

Ive eaten there many times and even though i complsined about someone taking a dump in the bathroom and complaining about it the food is always good. That part is alwsys good

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Tina J
By

We thought we'd t...

We thought we'd try this as a change from our usual Chinese take-out place. What a horrible mistake. The chow mein tasted burnt, the sweet and sout pork tasted part freezer burnt and part rotten. The chicken fried rice was decent but the deep fried shrimp was loaded with grease. I went to this place frequently as a younger person but I'm terribly disappointed at the quality now. We'll never order/go here again.

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titian
By

Worst buffet of m...

Worst buffet of my life. Terrible tasting food and worse presentation. Seriously, be warned of the food here, I am sure they need a health and safety update. I hope I don't get sick!

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Restaurantica12
By

Good variety of food. Lots of fresh fruit. Icecream tubs were full for a change. Not enough icecream scoops. Have to use your own small spoon to get some. Waitress not very responsive to requests. She had to literally be followed half way across the room and approached before doing anything to be of assistance.

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Restaurantica12
By

This Place Is The Worst!

I had read reviews about this place and decided to give it a try. I wish I had never gone in! First of all, the place was packed, I would only assume it was because of the price; for lunch, it was only $5.99 for the buffet. It was only myself so I was seated in the back corner at a small table that had stains on the glass. The floor was dirty, the napkin was stuck to the table, and the place looked like it hadn't been renovated in years. A server came to my table, very quick and abrupt, and gave me a glass of water, she didn't even introduce herself. It looked like she was the only server for the whole place. I went up to get my food; I have to admit, there is tons to choose from, but the quality of the food is BAD! Everything was cold, and the flavours of all of the food were bad. I have had Chinese food in many buffets before, this had to be one of the worst I have ever had. The lemon chicken was tasteless, the chicken balls were just big globs of flour mixed together, and the salad pieces were so big I couldn't even fit them in my mouth. The desserts were all processed, and there was no sushi which I was disappointed about. The only good thing was the french fries, only when they were hot. I was lucky enough to get them when they had just come out, and that was the only thing that I thoroughly enjoyed. The ice cream was so hard you couldn't even scoop it out of the container, I only got two small spoonfuls and sat down, I wasn't going to pull a muscle reaching for ice cream. As I was eating my french fries, there was a small portion left, and the server came to my table and took it away! I wasn't even done eating! I had to go up to the front to get my bill, it wasn't even brought to my table. As I was in line to pay, I heard a group of women in front of me telling the owner 'you know, the food could have been hotter' and the owner saying 'oh, I didn't know that, I will have to check it out'. As if she didn't know! Needless to say, despite the price, this place is awful and I will never return.

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Killer_cuda
By

great price great food

Go there once a month with my wife food never changes but at least I know what I'm getting and the foods fresh if u want fancy then pay 20 or more still this place is a number 1 in my books

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Restaurantica12
By

Great food at a low price.

Any time we are in Brantford and feel like Chinese at an affordable price we go to West Gardens. They offer a great selection of all kinds both for lunch and dinner. We went there on Saturday. We were there about 10 minutes before opening and there was two groups in front of us and after we got started eating it did not take long before the place was full. They offer anything from scrimp cocktail to roast beef for dinner and all at an affordable price of $7.99. All three of ate for just over $30.00 including my beer and soft drinks. One thing I would suggest go there when they first open for lunch or dinner. When we were there the food was very tasty and lots of it and at that price it did not take long before we had to stand in line.

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Restaurantica12
By

I am so sick of people complaining about this restaurant. There is nothing wrong with it. I have been there many times with other people and have had no problems. Sometimes when you get there the buffet needs to be restocked, but it does get restocked. And every time I go there, it's always really busy. They seat you right away, and are always coming by to clear used dishes and refill drinks. The food is good, and you can't beat the price!

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Restaurantica12
By

Lots of improvements

They've really been fixing up the place. The bathrooms needed repair and they are clean and functional. The chicken wings have been larger lately. Big plump and juicy. Lots of meat dishes out and they keep the trays loaded up. The peppered beef with onion and green pepper is amazing. One thing we found amusing is that the chicken on a stick has no stick. So... I guess it is just chicken. I love this place and I like to tip for the good service. I seldom eat Chinese food anywhere else.

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Restaurantica12
By

Not so great

Not a huge fan of West Garden, I think that they should think of changing up their food more than once/lunch or dinner. The food is so boring, it's the same thing everyday.

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Restaurantica12
By

Great place

Almost didn't go bc of some of the reviews here. Went anyway with the family and we all had a great time. It's not 5 star but you know that going in. Bur it's a great place that allows a family to go out for a reasonable $ and yet have good food. We were thankful for the service for the food and for the whole outing. A few iIce cream tubs could be replaced but for the rest we were satisfied. Well done, staff! And thank you.

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Restaurantica12
By

Our standby Chinese food in Brantford. We love the value. The staff, food, and atmosphere are consistant. The quality of the food is good; the prices are great. I'd take West Garden any day :) I don't love the lemon chicken, but that's the only thing I'm so-so on.

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Restaurantica12
By

Tasty, Inexpensive, Run Down

Amazing value for the money. Very polite staff. The food is everything I enjoy about a Chinese Buffet. The bathroom desperately needs repair and the restaurant in general could really use a remodel. But I'll keep running back there for the exceptional quality and value. I love this place.

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Restaurantica12
By

Dirty and Gross!

Have not been here for years b/c we simply do not go out for dinner much...like we used to. Loved it years ago but is has severely gone downhill..not at all like it used to be. Dirty and sooo outdated. Dishes were gross, tables gross, cobwebby and dusty lights and food was ok but not great and not near as much selection as years ago. Was scared to go the bathroom..in fact didn't, kids did and said...sick! I made them shower when they got home. Never going back not even for their great prices.

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Restaurantica12
By

WORST RESTAURANT EXPERIENCE OF MY LIFE!!!!!!!!!!! DONT GO HERE !!!!!!!

Ok...for starters..I never write reviews..but seriously..I felt the NEED to let people know how HORRIBLE this restaurant is. My husband & I and our three young children decided to go out to dinner, and thought we would try this place..we walked in..it was hardly busy..it felt very empty..and outdated. An employee asked how many, and then said just a minute, went to the back, and then waved us over to a back area. As we walked throuhg the tables, all I could notice was the massive amount of tables that hadn't been cleared off yet from previous customers..and the FOOD all over the carpets..like, EVERYWHERE. There were scewer sticks with chicken still on tthem..on the floor, right in the doorway of the room we were taken into..I had to STEP over them. We get back to the area where we were taken, and she puts us at a table that has been sprouts covering the floor around our table. The table clothes were DISGUSTING..like, hadn't been washed for a week..food stains all over them. We look around, and EVERY table around us hadn't been cleared off...(the area we were in was empty except two other tables..) and the rest were still dirty..not the kind of atmostphere I consider to be appropriate to eat in. Behind us..was a wall..lined with about 6 BROKEN chairs, stacked beside each other..(as if it was thier storage corner.) The drinks were like KID sized..and you only get ONE refill..which was ridiculous. The food was dried out, old, and half of the buffet needed to be refilled. The desserts looked like they had been sitting forever and I didn't even try them. There was an older lady that came out of the kitchen, shuffling in her slippers in and out, checking the buffet, she looked dirty and grumpy. She was also emptying food from a bowl to the buffet bins, then transferring other food into the SAME bowl and putting it back in a different buffet bin. Talk about cross contamination. My husband ate, I had a chicken ball and some salad..and then I couldn't eat anymore due to the SICK feeling I had in my stomach from the disgusting service. I then had to take my daughter to the washroom..OH MY GOODNESS..the bathrooms smelled HORRIBLE..EVERY stall (toilet) hadn't been flushed..the toilets were nasty..the sinks were disgusting..and the garbage was overflowed and paper towel was everywhere..and to top it all off one of the sinks were on full blast, with a PILE of COMET in the sink..and the COMET container was sitting in the middle of the floor for any small child to get ahold of. So, I sat there while my husband TRIED to eat SOMETHING..I felt uncomfotable the WHOLE time I was sitting there, that's how dirty it was. My husband finally decided to ask for a manager. The manager came out and said "Yes?" My husband then expressed our concerns about the cleanliness & quality of the food..and she simply said " Well we are busy and we can't clean up..those tables aren't your tables so it doesn't matter" (referring to the uncleared tables surrounding us) We then waited for anything like an appology or attempt to keep our business from her..and she then walked away without saying a thing. WOW. We then got up and left...told the person that was at the front desk that it was the worst place we have ever been to, and a few other customers heard. Honestly..WORST RESTAURANT EVER...I felt sick after we left..I felt like I needed to shower..the buffet isn't even WORTH $7.99 so PLEASE don't waste your time, and PLEASE don't give these people business! They don't care about YOU, they don't care about their quality of food, OR atmosphere..it's absolutley DISGUSTING. Never again. I don't even know how they stay in business...and really..where are the health inspectors???? Because they HAVE to be violating TONS of health precautions. EW.

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