Smitty's Family Restaurant

3.5/5
Location
Information
Reviews
Details

Cuisine type

  • American Cuisine,

Dishes

  • Comfort Food,
  • Hamburger,

Atmosphere

  • Family,
  • Casual,

Products and Services

  • Restaurants,
  • Family Style Restaurant,

Languages Spoken

  • English,
Location
1035 Brant St, Burlington, ON L7R 4X6
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Rates:

  • $11 To $25,
  • < $10,

Methods of Payment:

Ratings & Reviews - Smitty's Family Restaurant

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Restaurantica12
By

Ate here for Sunday breakfast. Server was extremely pleasant and efficient. Breakfast was hearty and served very quickly. Coffee refills aplenty. Nice clean aquariums added to the ambience. It was the price that turned us off. We felt we could get a similar breakfast elsewhere for about $3.00 per person less per entree. A glass of reconstituted orange juice, for instance, was $3.89. Our total bill came to $27 plus tip, and we ordered middle-of-the-road items.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Smitty's: A great experience

We were there on September 20, 2008 for breakfast. Had a great time!! The service was excellent and the staff were wonderful! I loved the personal interaction and friendly atmosphere. Talk about a cheerful environment for an early Saturday morning breakfast! Coffee refills kept coming, too!! The funny part is we read the reviews here and went anyway :) Am I ever glad we took the chance to "judge for ourselves". Not sure which location everyone who had a bad experience had been to, but the Burlington gang shone!

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Cleanliness

We used to enjoy the food especially the All Day Breakfasts, service was fast, coffee hot, but on our last visit and we were very disappointed in the cleanliness of the restaurant and the washrooms, it has gone downhill the past few years. We used to go there on a regular basis for breakfast or lunch and have now stopped eating there. Even the menus were not clean!

Atmosphere: 2/5
Food: 4/5
Service: 3/5
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Restaurantica12
By

Our toast never came...one of the breakfast's was...

Our toast never came...one of the breakfast's was cold...Our sever was terrible..WAY over priced...I hope they are shut down soon!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

We always meet here for breakfast after Sunday...

We always meet here for breakfast after Sunday morning hockey. All the guys enjoy the meals and the service is tremendous. Good variety of dishes and the coffee is great.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Their hashbrowns are beyond comparison, I would...

Their hashbrowns are beyond comparison, I would give good money to know what spice they put on them! We have dined there too many times to count, and we have never been disappointed.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

In the past this restaurant has been a good place...

In the past this restaurant has been a good place to eat. Today though, it outdid itself in terms of the worst meal I have had there. I had ordered the BLD burger before and it was quite good. This time the waiter brought out what would be described as a hockey puck between two flattened overcooked pieces of french toast. I complained and was told that the cook said that the meat patties were the problem. This burger was burnt on the one side and solid almost all the way through. I asked for a less cooked meat patty and I was brought out one that looked ok but was full of gristle. Now I know stuff happens, and I would have forgiven this except the person on duty at the cash was just short of "Oh Well, that is your problem." He also wanted me to move on so he could cash out the next customer. One bad meal can turn off more than just the one patron when the word gets out. Too bad too.

Atmosphere: 3/5
Food: 1/5
Service: 4/5
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Restaurantica12
By

we are from scotland u.k and happened on the...

we are from scotland u.k and happened on the restaurant by chance last year we could not have asked for a better meal the service was great staff friendly and compared to what we pay here to eat out it was cheap. we had a fine chat with the manageress, susan, keep up the good work and if we are over there again we will definately eat there again, if we can find it!!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

My friends and I have come here either for...

My friends and I have come here either for Breakfast or Dinner numerous times and for some reason we always seem to be seated near the playroom. If there are kids in there, and if you want a semi-quiet breakfast, lunch or dinner, I suggest you ask to be moved. Although the playroom has a door that can be closed, the wall doesn't go to the ceiling, so it doesn't really matter if the door is closed...it can be EXTREMELY noisey!. We happened to be there once when there was a kids' party going on in the playroom, and when we asked to be moved away from there, the server appeared rather annoyed. I think the restaurant should warn patrons when being seated near that area, that there is, or will be a party going on in the playroom. We were there recently and the new menu is pretty much the same, although the prices have increased. Service can go from one extreme to the other. Recently, the fellow that was serving us seemed to be a very nice guy, we've had him on previous visits, however, on this occasion we began to wonder whether he was bored because he checked on us probably every 15 minutes during most of our visit, which lasted about an hour and a half, I don't mind being looked after at a restaurant, within reason, but each time he returned, he asked us the same thing "is there anything else I can get you??" ...which became quite annoying after the third time telling him, no we didn't need anything. The breakfast food is ok, it is kind of pricey however, usually 9.95 for the breakfast skillets. We're not sure if we will return.

Atmosphere: 4/5
Food: 4/5
Service: 3/5
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Restaurantica12
By

Food is good. Have to wait for seat on the...

Food is good. Have to wait for seat on the weekend. A little on the pricey side especially for breakfast food.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

This place was great. I wasn't expecting it to be...

This place was great. I wasn't expecting it to be quite honestly. But we thought we would try it. It's our new find for weekend brunch. They were great for service, my meal was custom, I had the waffle which was fantastic with strawberries. The juices are from concentrate though, not great. A lot of kids, so it can be a bit loud. Overall a very pleasing experience.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

This place is FANTASTIC. This is the best...

This place is FANTASTIC. This is the best breakfest I have ever had and I tend to go out for breakfest atleast twice a week. Great Job! Terry

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I had heard excellent things about Smitty's...

I had heard excellent things about Smitty's however when i ate their myself i was less than pleased. The food wasn't fresh, and for the price it definitely was not worth it.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

Food was good. I felt the food was over priced...

Food was good. I felt the food was over priced. The kids pancake breakfast was supposed to be "mini" it was NOT mini. My kid couldn't eat it. You shouldn't call it mini.

Atmosphere: 5/5
Food: 1/5
Service: 4/5
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