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184 Turnbull Crt, Cambridge, ON N1T 1J2
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open now 7:00 am - 7:00 pm

Methods of Payment:

  • Email transfer
  • Visa
  • Mastercard
  • Cheque
  • Cash
No Fuss... Just Call Us!

Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
24 Hours A Day - 7 Days A Week
Fast Emergency Service

Emergency Service

  • 24 Hours A Day - 7 Days A Week,

Licensed & Insured

  • WSIB,
  • TSSA Registered,

Products and Services

  • Sewer Excavation,
  • Water Excavation,
  • Water Heaters,
  • Water Softeners,
  • Plumbing,
  • Plugged Drains,
    • Bathroom Renovations,
    • Gas Piping,
    • High Pressure Drain Cleaning,
    • Back Flow Surveys,
  • more...
  • less...

Brands Carried

  • Myers,
  • Moen American Standard,
  • Delta,
  • Kohler,

Specialties

  • Sump Pumps,
  • Sewage Pumps,
  • In Pipe Video Inspections & Locatin,
  • Back Flow Installation & Testing,

Languages Spoken

  • English,

Before you contact this merchant

  • What you should know
    • Year your house was built
    • Age/capacity of your system or appliance(s)
    • Make/model of your system or appliance(s)
    • Has the problem been fixed before? Do you have paperwork related to it?
  • What you should ask
    • Suggested questions
      • What certification or licenses does your business hold?
      • What type of insurance coverage does your business hold?
      • How many years of experience do you have?
      • Do you specialize in repairs or remodeling projects?
      • How do you charge for your services?
      • What's included in your quotation? Approximate cost?
      • What methods of payment do you accept?
      • What type of repair method or replacement parts will you use?
      • What type of guarantee is offered on your services?
      • Is a permit required?
      • If a permit is required, who will obtain it?
      • Will you provide me with references from previous clients?
      • When are you available to begin the project?
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Ratings & Reviews - Drains R Us Plumbing Inc

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    tree4908
    By

    Good job done, but really, really expensive. $251.00 to clean a sink and bath tub drain; 15 mins of work during regular business hours. I was also billed for a "truck charge". Just beware that it's a very expensive service.

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    cbrut
    By

    I have used Drain...

    I have used Drains R Us many times now for multiple services. They never disappoint, as they are efficient, provide great service, are hard working, and get the job done. I would not hesitate to recommend Wayne & his team to any of my friends & family.

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    James N
    By

    called and no one...

    called and no one picked up or returned my call

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    Marie R
    By

    It took 5 days to...

    It took 5 days to get hot water due to incompetence. My water heater was free due to warranty and they nickel and dimed everthing. They said they did not know it was gas water heater and yet they brought a new gas water heater, but did not have proper venting. They were supposed to show up at 7 to finish and did not show till 10. It cost me as much as buying my hot water tank and installing as it did with a free water heater. This is only a cut down version of events. NOT AGAIN with them.

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    peakyrealy3
    By

    I was very impres...

    I was very impressed by the professionalism and dedication of the people at Drains R Us. I own rental properties and have hired many plumbers over the years and from now on I will only call Drains R Us. They were very very thorough, explained all my options clearly and we're logical and clear when fixing a difficult drain problem I was having. Mark is the man we dealt with most. He is very knowledgeable and has a gift for figuring out the most challenging plumbing problems. The price was fair and the work was done properly. I'm going to call Drains R Us from now on for all my drain and plumbing issues and will gladly recommend them to my clients and friends when they need some plumbing done. Thanks Drains R Us!

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    kwhomeowner
    By

    Great help!

    We have used this company a number times. They have always been very helpful. Our leaky bathtub drain is no longer soaking our kitchen ceiling. They could charge for a lot more than they do. But they would rather gain customers instead of just individual sales. They will continue to get our business.

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    Elinor V
    By

    what a great job!

    This week I had the pleasure of dealing with Drainsrus. They relocated my laundry from the basement to the main floor and changed the position of the water softener. My first contact was with Wayne to get a quote. I was impressed by his professionalism and ability to clearly explain what was involved. He got back to me with a quote within half an hour. The job was done by Mark, Jason and Jessie...all of them very friendly and pleasant to have in my home for a few hours. I appreciated Mark pointing out that the water softener was originally installed incorrectly and taking the necessary steps to fix that, eliminating a potential bacterial hazard in our water. The guys did a fantastic, tidy job and cleaned after themselves. I am totally impressed and will hire Drainsrus for future work.

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    Eloise C
    By

    EXCELLENT CUSTOMER SERVICE & PRIDE IN WORKMANSHIP

    We have used Drains R Us for several plumbing emergencies, however our latest experience with them was due to a pin hole leak in our plumbing in our finished basement. Mark came and repaired the initial leak and took the time to explain to me the cause of the issue and to suggest a pro-active approach to avoid future issues with our old plumbing pipes. Wayne came out to do a follow up and discussed our options with us and wrote me out an estimate to do the suggested work. We booked them to complete the scope of work and Wayne, Mark and Jason all arrived on the scheduled date to begin the job. Wayne even called me to tell me they would be about 40 minutes late arriving - he didn't just make me wait on them - he called me. Upon arrival Wayne went through the scope of work with me and his team again and confirmed all the details. He then left his team to complete the work. Mark and Jason were absolutely fantastic. They took the time throughout the day to explain things to me and to show me the damage to our pipes, etc. Mark and Jason were both very friendly and happy to answer any questions I had (and I had several). Their pride in the work that they do and their concern that the customer is happy and informed was absolutely stellar. I HIGHLY and happily recommend calling Wayne at Drains R Us in Cambridge for ALL your plumbing needs. I was very comfortable having his team in my home. Thank you Wayne, Mark and Jason. Eloise C

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    rmcfee
    By

    Great Service!! They went above and beyond!!

    Drains R Us helped us through a difficult plumbing issue that had to involve the City of Kitchener, and unexpectedly took several days of their time. Drains R Us and James helped us through what is a difficult time for any household and remained true to their initial quote which was very reasonable compared with the other places we had called. If you need a good trustworthy plumber who charges reasonable rates call Drains R Us!

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    villagespa
    By

    FIVE STAR SERVICE!!

    I utilized the services of Drains R Us Plumbing for a commercial job.....roughing in another bathroom, installing new bath fixtures, and installing piping for spa chairs. From quoting to completion, Drains R Us provided my business with excellent service. They actually fixed a problem caused by a previous plumbing company which we didn't think could be fixed!! They pride themselves in superior customer service, competitive rates and excellent workmanship.

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    dianej1
    By

    Unbeatable Service!

    We called Drains R Us Plumbing to have our appliances hooked up and to purchase and install a new water softener. We were impressed with the promptness of service and the quality of work. The workmen that came to our home were incredibly polite and worked quickly and efficiently. The cost was much lower than friends had paid that had booked similar services through a competitor. We were highly recommended to Drains R U and rebooked them to complete a bathroom in our basement. Again, excellent service.....both personally and in their workmanship. We won't hesitate to use your services again. Thank you!!

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    messenger1
    By

    homeowner beware

    Hired Drains r Us Plumbing Inc. to rough in two bathrooms and one kitchen. Paid them almost four thousand dollars. End result was we have banging pipes behind our walls and our bathtub faucet does not fit correctly. Drains r Us were not interested in even seeing their faulty installation job unless we paid them their service call fee. Please see photos below of their work. Every time someone uses the bathroom the dogs go nuts thinking the banging pipes are actually people at the door. This company basically has no pride in their workmanship and are only out to make money. Very unsatisfied and would definitely not recommend this company. It could end up costing a lot more than you think.

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