Ratings & Reviews - Lowe's Home Improvement

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    Extremely poor service!!!!!!!!!!!

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    Worst customer service ever. Girl at customer service desk was very rude. Refused to do a simple exchange with the receipt. I ordered 20 totes online and 4 were delivered broken. I wanted to exchange the broken totes but couldn't because i didnt bring the matching lids. I explained thatbin didnt need the lids exchanged and they could keep the lids from the new totes i was getting since my lids were fine. Girl at customer service told me i had no common sense and was overall very rude.

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    Angelique H

    Favourite Lowe's ...

    Favourite Lowe's location. Good stock, ample parking, fantastic staff and service.

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    I went it to grab...

    I went it to grab a few supplies to finish my deck and they had about 15 EMPTY drawers where hex nuts should have been. There were no pens in sight to write item numbers down. All the decent deck boards were COMPLETELY buried in the back. No customer service at all...when I asked for help the man laughed and said "ya were low on stock, go tell customer service Im just a part time sales associate ".......I will never return to that store and I will tell everyone I know about my experience.

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