Ratings & Reviews - Saigon Asian Restaurant

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  • Atmosphere: 4/5
  • Food: 3.9/5
  • Service: 3.9/5
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Restaurantica12
By

bad experience

i made an account here just to write about my horrible experience at this restaurant. so i went there for the first time today and got takeout pho, because i was having a pho craving lol. i asked the owner (presumably) to give me extra broth, but she said it would be extra money???? i always get this at other pho places and no restaurant has ever been cheap enough to charge for extra broth. so she told me it would be for the price of a large pho just for the extra broth, bringing my total from $5.50 to $6.50. being very preoccupied at the time, i just said "OK," thinking in my head the whole time, "WOW THIS LADY IS SOO STINGY...HAVE YOUR LITTLE DOLLAR NOW, BUT I'M NEVER COMING BACK IF YOU'RE GOING TO CHARGE ME $1 FOR EXTRA WATER + MSG." right after i left, i realized that i should've just purchased a large pho, because i would've gotten the same amount of the broth, along with extra solid food and for the same price! not only that, but i found the server very rude. he told me from his counter that my takeout was ready, so I got up from my seat at the other side of the restaurant and walked up next to him. As he was finishing the packaging, he said, " I'll leave it on the counter" as if he couldn't stretch out his arm and hand it to me, keeping in mind that I was literally one foot away... Finally, the food was average. the soup was too sweet for me. i read the review below mine just as i was munching on the bean sprouts... and read that the owner probably reuses them???? that is horrifying, and i'll never return to this place.

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Restaurantica12
By

Worst vietnamese restaurant in town!

I am really confused with all these good reviews because the food and service is really bad. I am Vietnamese and I have went to almost all Vietnamese restaurants in the GTA. I first came here last year with my sisters and I had their pho. Their pho had no flavour. It thought it was just chicken broth. Their menus and tables are always sticky as well. The servers are also really unfriendly and unprofessional. After this bad experience, I vowed to never come back here again. However, I decided to give this place a try again last week. My sister and I came in and it was really humid and hot in there (they had no A/C on). We were seated by a very young looking server who was not as professional and friendly. Furthermore, there were "I love Pho" t-shirts on the walls which really took away from the atmosphere. They have a terrible vegetarian selection (just basic vegetable, tofu and rice). The food items are what you can simply make at home. After looking at the menu for 20 minutes, we were'nt really amazed by the items they listed (there were no descriptions and lacks images). Due to their food selection, smelly, humid and not well-kept/cleaned environment, we decided to leave and go to another restaurant in the area. We were extremely happy that we left. I feel like this restaurant is targeted towards McMaster students who never tasted REAL and GOOD pho before.

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Restaurantica12
By

If you are hungry - DON'T EAT HERE! I have been going to this restaurant for years since it opened and the food was always great. Today my wife and I were hungry and stopped in for some Pad Thai. After receiving our plates - HALF the size of what we were used to, I asked the waitress "Is this it?", she looked at me confused and my wife said "The plate portion used to be twice the size, on the oval plates". Thinking we had ordered a snack or appetizer, she told us we were wrong and that it had always been this size and that if we had a problem we could order something else. "Something else", I thought, you are expecting me to order two meals? So I thought - ok, maybe I am not giving this a try, maybe its the same amount of food and its arranged differently...Well, now I am sitting here at home now eating some oatmeal just to fill me up because I was still hungry after eating at Saigon. My wife is having a few snacks. If just our waitress would have said "We have changed our sizes..." OR anything else besides that I was wrong to think they served me other sizes before - I would have accepted that. Isn't eating suppoed to satisfy hunger? You may be thinking I am expecting too much - but I am a pretty slim person feeling quite hungry. BEWARE fans of Saigon, for if you come to eat a meal, you may only be fed a snack.....

Atmosphere: 4/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

This restaurant used to be Holmes Texaco gas...

This restaurant used to be Holmes Texaco gas station! We laugh about this whenever we go here. The food is lovely - I am not a soup person but the pho is full of meat and vegies and is flavourful. The best thing is the salted lemon drink which is lovely on a hot day. The servers keep the tea coming as well. The pork chops are a great meal and the shrimps on snow peas are a delight. My ex is in love with the mango milkshakes. This is a great place to go at any time.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

An excellent Vietnamese restaurant for McMaster...

An excellent Vietnamese restaurant for McMaster students. My meal cost $7 to take out and a bit more to dine in (tip). When you dine in they give you free tea which is especially nice on a cold day! This is a staple food for off campus McMaster students and as such you will almost always see students dining in. The girl at the front cash, however, changes like the wind!

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Saigon Flowers bloom in Westdale!

Great little restaurant in the heart of Westdale Village; perfect for McMaster students. Cheap, tasty and surprisingly clean, this little 4-year old joint has brought the heart of Saigon to Hamilton at an affordable price! Food: Great! Pho was well done, soup was delicious. Lemongrass beef was also well done. However, the food was a little cold when it had arrived. I suspect that it was the seating arrangement at fault. Lime drink was also praised by the table next to us as well. Service: Friendly! They fulfilled their capacity in waitress duties. There was nothing much to ask for. There was a mix-up involving the wrong number being placed on the table which caused the lime drink being delivered to another table. This could have been solved with a little more attention to detail. Other than that, nothing was wrong. Food delivery was quick to boot, especially during the lunch rush! Cleanliness: surprisingly good! The washroom was bright and clean. I expected the opposite from this Vietnamese restaurant through prior experience, so I was pleasantly surprised. The tables still had a little grime on it that the Windex couldn't take off. Given that it was rush hour, this is forgivable. I'm delighted to see an affordable alternative to the awful McMaster School food!

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

YUM

A really good restaurant. Food is delicious, service is extremely kind and helpful. I love going to this restaurant because they are so friendly. They pretty much know what I'm going to order as I walk in, and I love that. The waitress who usually serves me is always funny, kind, and extremely helpful. Love this place, one of the better pho restaurants.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

great food, excellent value for money, plenty of...

great food, excellent value for money, plenty of healthy options

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

The food is great here. The pho is ok but i guess...

The food is great here. The pho is ok but i guess that is why they give a lot of noodles and meat in there comparing to other places. I normally don't order pho but would go with soups that they have (chicken soups, seafood soups) - these noodles bowls tastes like heaven with the satay sauce. Also what's good is the pad thai but make sure to tell them how spicy you want it because sometimes they might make it too spicy for you. Vermicelli is great and the best fish sauce with it. This restaurant just got an article in spectator last week so i guess it's doing much better. The service might be not as good as often is when they are short staff or when it gets too busy. I've been coming to this place for a long time and they are very nice to regulars as well as new customers. And plus, i heard they are getting a new menu so that should be nice to try. Definately recommend to everyone.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I am a regular at this restaurant as I work in...

I am a regular at this restaurant as I work in the Westdale area. I love this place! The food is always fresh and tasty, the servers are always prompt and polite (they always remember me!) and the prices are great. The meals are good portions in my opinion as a whole plate of noodles is often too much for me.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Without question my favorite place to eat in the...

Without question my favorite place to eat in the area. The service is friendly, they remember the dishes I like, and all the food is in good portions and tasty. Those that said the portions are small are clearly getting the $5 version, as the $6 and $6.50 version approach ridiculously-impressive size.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

The pho noodle is slight cost more then I've been...

The pho noodle is slight cost more then I've been to other places. Not much menu selections I find and food was good enough.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Too small a portion to be a great deal for...

Too small a portion to be a great deal for Vietnamese food. Their Large size noodles are small/medium in other establishments. Their fried noodles etc. are even more ridiculous as they charge almost $10 for a miniscule portion. Taste is decent but food is usually not hot enough, especially the pho. This place must pick up the slack and not be so stingy if it is to remain in business for long.

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

The prices for the portions are much higher here...

The prices for the portions are much higher here than in Toronto. Also the portions are much smaller. Overall, you're paying more for a smaller portion of food. The waiter didn't seem to understand English. We asked him if the spring rolls had any meat. He said no; they did. We asked him if the pork rolls were fried, he said yes; they weren't. My parents weren't impressed.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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