Sheraton Hamilton Hotel
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Nestled between Toronto and Niagara Falls, the Sheraton Hamilton Hotel is a great location for your Southern Ontario explorations or your meetings and conventions. Located in the heart of downtown, our hotel is connected to Copps Coliseum, the Hamilton Convention Centre, and Hamilton Place.Explore our neighborhood, from the Art Gallery of Hamilton to the exciting Hess Village. The Standard Life office tower, as well as federal and provincial government offices, are within walking distance.With more than 17,000 square feet of flexible function space, complete meeting packages, and an Executive Meeting Specialist to attend to all of your needs—our hotel is perfect for your next important business meeting or social event.Guest rooms feature the Sheraton Signature Sleep Experience, 32” flat screen televisions, and High Speed Internet Access. Relax, take in views of Lake Ontario or the Niagara Escarpment, and enjoy a space designed with your comfort in mind.Connect to what matters with High Speed Internet Access—available in all public areas. Enjoy a swim year-round in our atrium-enclosed pool and whirlpool or stretch out on the sun deck. Or keep up your workout routine at Sheraton Fitness.For a delectable dining experience, join us at Chagall’s Restaurant. Or meet up at The Loft, our comfortable lounge, which serves up delicious appetizers plus great views over downtown Hamilton.We look forward to welcoming you to the Sheraton Hamilton Hotel. more... See more text
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116 King Street West, Hamilton, ON L8P 4V3
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    mich5961
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    Poor customer service. Front desk talking to each other. No help parking. WAY below the usual Sheraton standard.

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    Restaurantica12
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    Worst experience EVER!

    My husband and I asked 8 of our closest friends to join us for a special evening that started with dinner at Chagall's in the Hamilton Sheraton hotel. Never again. Here is just a snapshot of the mess: 30 min. to get drinks - wine plunked on table with no pouring and no chiller for the white; wrong drink for one & we had to go find the waiter to get the right one. one hour to get app'ys (salads!). One came with shrimp on it (not on the menu) to a person with a shellfish allergy AND the shrimp was not cooked enough to even eat. 20 minutes after ordering entrees, found one was not available. All white rolls delivered. Requested salad with no meat for our vegetarian guest arrived with bacon on the top. We had to leave to attend the 8 pm show without even receiving any entres. Both the manager and our waiter tried arguing with us about the service. Best news - one of our guests teaches customer service and has a great new story to tell! BEWARE!

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