Location
Information
Reviews
Details

Cuisine type

  • American Cuisine,

Dishes

  • Fast Food,
  • Barbecue,
  • Hamburger,

Features

  • Take-out,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
1317 Upper James St, Hamilton, ON L9C 3B3
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Swiss Chalet

How would you rate this business?
3.2/5
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  • Average
  • Poor
  • Terrible
7
6
2
3
6
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  • Food:
  • Service:
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elen4318
By

As soon as my daughter and I had lunch I started feeling sick. After spending a good amount of time in the bathroom I came back and spoke to the manager. Instead of apologizing or asking me if I feel better he tried to argue with me. Yes he refunded our money but he didn't want to listen when we tried to tell him the chicken was cold and tasted kind of different. I just didn't want other people to go trough the same thing! I would never go back!

Atmosphere: 3/5
Food: 1/5
Service: 4/5
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donn8714
By

I just received my order and this was in my dinner. I really don’t know wtf this is but not supposed to be in my meal? Has bone in it I could of choked on this? OMG CARELESS. I am vegetarian as well hence no meat ordered on it. Extremely concerning and very disappointing.

Food: 1/5
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Jim S
By

Ordered 2quarter chicken meal s and 1 full back rib dinner. Missing French fries in rib order. All orders not warm. Chicken over cooked and dry. Rib portion very small compared to what you get if you dine in. Not happy at all with the dinners. Delivery person not very friendly.

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RoccoP995876
By

i ordered online ...

i ordered online 2 hours later no food no call when i call the run around never again

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Restaurantica12
By

I ordered take out from this restaurant one...

I ordered take out from this restaurant one evening. I was disgusted! The ribs were nothing but fat and gristle, the rice was hard like it had sat under heat being kept warm for ages and the vegetables were watery. I packed my dinner back up to return it only to find the restaurant closed for the night. Upon returning home I decided to try to complain via internet, only to find no feedback or contact us button on their parent companies website. I'd rather be told "Sorry we are not cooking anymore tonight" than get the old leftovers from the day's business....that's certainly what it seemed like.

Atmosphere: 3/5
Food: 1/5
Service: 3/5
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Restaurantica12
By

Montana's is one of my favourite restaurants. I...

Montana's is one of my favourite restaurants. I always love going back to see what new items have been added to the menu. Even though I always get the ribs when I'm there. Can't beat them. This is one restaurant that my family and I enjoy going to. We always have a different experience with every visit.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

I usually enjoy this place BUT this particular...

I usually enjoy this place BUT this particular day there were a few mistakes. The veggies that came with my chicken were very UNDERcooked. Hubbys fries came without the poutine he asked for..& yet the waitress remembered to bill us for it. Afterwards they said sons applecrisp would be a few minutes as they were making fresh ones, when it came she warned him to be careful b/c it was straight from the oven. Well, the dish was hot but the apples were cold & looked liked they poured plain oatmeal on top. The waitress was very sweet , & appologenic. I have only the cook to blame...

Atmosphere: 3/5
Food: 3/5
Service: 3/5
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Restaurantica12
By

Had to go to the back to ask for my soup since...

Had to go to the back to ask for my soup since the waitress forgot it. Food tasted good..way over priced though. Very slow...took just over two hours to have two pops, soup to start and a meal. In two hours we should have had a seven course meal. The "winning deal meal" was a joke - take note of the false advertising on the website and the menu - the desert is a HALF portion, not the full portion in a measuring cup. What ever happened to the good old Montanas from 5 years ago when it use to be amazing every time?

Atmosphere: 4/5
Food: 4/5
Service: 2/5
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Restaurantica12
By

How can anybody rate this place as 10?

I feel sorry our waitress has to share the tip we left her with the kitchen staff. It has been 5 years since my last visit and it will be at least that again, if I can forget how bad the food is. What was wrong. Cheese on the garlic bread was difficult to see or taste on the very small portion that was served up. Fish & chips with inedible fries means the whole meal is a waste of effort. Fries were also served, eventually, with the ribs. These were also inedible.

Atmosphere: 2/5
Food: 1/5
Service: 4/5
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Restaurantica12
By

Ordered the fajita platter for 2 for $30. It...

Ordered the fajita platter for 2 for $30. It took almost 30 minutes to receive our food...just when we were about to pay for our drinks and walk out, the food finally arrived. For a $30 platter for 2, I could not believe how small the portions were. The 2 of us had to share 2 tablespoons of salsa, 2 tablespoons of sour cream and a really small portion of grilled chicken. Not to mention, it took another 20 minutes to get our bill.

Atmosphere: 2/5
Food: 3/5
Service: 2/5
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Restaurantica12
By

MMMMM MMMM GOOD

i thought this place was amazing, prices we're bad. and the food was amazing! The hosts and servers seemed vry genuine and the food was great. we didn't have utensils but our server took care of that right away. My freind was celebrating her birthday and she seemed to have a good time. Our server was very loud and embarassed her but she was still smiling when all was done. all in alll great food and a fun time

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

WOW what an amazing night, the staff were amazing...

WOW what an amazing night, the staff were amazing and the food was out of this world. I always have a hard time getting a great steak as I like mine well done but WOW this place got it right. I will definitely be coming to Montana's on Upper James in Hamilton as soon as I can

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

super super super ribs and fires salads awsome i...

super super super ribs and fires salads awsome i would come here anyday!!!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

we all enjoy eating here ( for our birthdays...

we all enjoy eating here ( for our birthdays ) , never had a problem with the food, staff is very nice , and we will be back again for sure....

Atmosphere: 4/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

We had a very enjoyable dinner,with a very...

We had a very enjoyable dinner,with a very curtious waiter. Thank you.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

not a good experience and very unlikely to...

not a good experience and very unlikely to revisit receipt number 30541104

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

I was wondering how a person doesn,t know how to...

I was wondering how a person doesn,t know how to cook ribs with out drying them right out .I have always been a customer of your s ,but am not sure if i,d like to return again my ribs where replaced but the only difference was they where hot and i could,nt bare to tell the manger they where still tough .i ate some of my husbands dinner to help satisfy me things like this shouldn,t happen to customers

Atmosphere: 5/5
Food: 2/5
Service: 5/5
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Restaurantica12
By

waited 1 hour for the food and it was cold and...

waited 1 hour for the food and it was cold and who is the person that makes steak the size of the donut , what's with that????? also the Mash potato was the same size with a hole in the middle where they actually put the gravy!!!!!!!!! I CAN PUT MY OWN GRAVY THANK YOU. COLD COLD COLD AND NO MANNERS FROM THE STAFF, MOST WAITERS WHERE JOKING AMONGST THEM SELVES IN THE PRESENCE OF CUSTOMERS. SAD TO SAY, A BAD RESTAURANT. THE RESTAURANT FROM HELL. i CAN COOK BETTER AT HOME. SHAME.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

We always enjoy eating here, staff is friendly...

We always enjoy eating here, staff is friendly, food good,hot, and clean.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I love Montanas, it is such a great place to come...

I love Montanas, it is such a great place to come for lunch after working so hard all morning at the office. I find it relaxing, pleasant, nice music, super service from the waitresses and definately the greeters who make it their best service by finding you your favourite place to sit. I would highly recommend your cookhouse to friends at work and others who are looking for a great place to eat. The prices are very good and the amount of food is super!!!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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