Motion (formerly Motion Specialties)

Very disappointed with one stairlift installed and defective from beginning. Service appointment/ follow up has been impossible to arrange. Excuses Are too personal to post here. The actual salesman & installer were excellent, but service/ follow need to greatly improve.

Extremely poor service department. Had my scooter in on several occasions in past 4 months for repairs and still not working properly. They won’t even return my calls now.

We ordered a wheelchair for my father in law, It cost over $4000. The government paid over $3000.00 and we paid almost $1400.00. It was delivered Oct.2-18, my father in law never sat in it as he was sick and passed away Oct.4th. I called Motion specialties ( the company we bought it from) that night, to tell them we no longer require it. No response, a couple days later I called the sales guy, he was going to call me back but didn’t. I called back and was told his boss didn’t want to return it?