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1910 Huron St, London, ON N5V 3A7
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Products and Services

  • Kitchen cabinets,
  • Renovations & home improvements,

Ratings & Reviews - Distinctive Kitchens of London

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    sueh0888
    By

    Initial installation a mess due to wrong measurements and miscommunication. Cupboard doors and drawers then chipped and wore down in spots within a few months. Multiple calls and still nothing done after almost 1 year. The only option presented so far is that they will re-paint them in their spray booth. Not the response we were looking for! Customer service is very poor; calls are not returned promptly. I highly recommend taking your business elsewhere.

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    teresahitchen759397
    By

    My experience has been extremely poor. When you call looking for information, no one seems to be able to help you. I have ordered a replacement door due to it being damaged from the beginning of this gong show. Apparently when I called to see if it arrived (over 5 weeks ) the person who looks after this is away until next week & "apparently " no one can access this information. Their customer service is terrible.

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    Louay K
    By

    Their receptionis...

    Their receptionist is the rudest person in a customer service position I have ever met. The owner refuses to talk to you and thinks you will go away if he shaves off a dollar or two for parts that are supposed to be under a lifetime warranty. I was willing to pay, but what he didn't understand and wouldn't because he refused to take a minute out of his time to speak to a customer is that it's not about the money but the principle of things.

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    Dyann H
    By

    I had bad this is...

    I had bad this is worst than anything i had before !!

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