Swiss Chalet

3.2/5
Location
Information
Reviews
Details

Cuisine type

  • Swiss,

Dishes

  • Fast Food,
  • Barbecue,
  • Chicken,

Features

  • Take-out,

Atmosphere

  • Casual,
  • Family,

Languages Spoken

  • English,
Location
92 Fanshawe Park Rd E, London, ON N5X 4C5
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Swiss Chalet

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  • Food:
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hwoo3551
By

Ordered take-out through the just eat app. Restaurant had no idea how to process my order, saying it did not go through and asked me to pay a second time. I stood there for 20 minutes as they played with the cash register and repeated my order multiple times. After getting home I realized they gave me dry ribs instead of a quarter chicken meal, and no garlic toast. Will not be going back to Swiss Chalet. Team was nice but they are too disorganized!!

Atmosphere: 3/5
Food: 2/5
Service: 2/5
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Kayla P
By

It was a party of 4 adults and 3 children. We got seated by a great server, but after that the whole thing turned into a nightmare! My grandfather got sick from there food instantly, I couldn't even eat mine because of how disgusting it actually was. My one year old is never picky, and he wouldn't even eat anything but his fries! The server we got did NOT tell us about any deals on or anything, he was rude and slow. We will NEVER return.

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Restaurantica12
By

I brought in a tour group of 33 people and the manager Jodi and her staff were waiting for us when we arrived. They provided great service and the food was very good. The group all voted they would go back again! Thank you so much! Our travel date was on 9/24/11 and arrived around 6:15pm for dinner. It was also nice being a family restaurant you could order wine, beer etc. One of the ladies in our group was having a birthday and the staff provided a slice of choc. cake and sang Happy B-day!

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Restaurantica12
By

It;s like Old Faithful

To be totally honest we have never had a bad meal at Swiss Chalet no matter where or which location we go to. It really has become our old faithful and when we don't feel like experimenting it's off to Swiss Chalet. There is a great selection to choose from along with a good kids menu and the price is very fair. Where it's wings, soup quarter chicken or even pizza for the kids they do an outstanding job. Swiss Chalet gets total thumbs up for a great and affordable family restaurant, what else can I say!

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Restaurantica12
By

Good Food

The first time we tasted food from Swiss Chalet was a delivery service where we ordered ribs. The service was within expectation but would appreciate if it could be delivered faster (took about 2hours). The food was delivered warm and the ribs still tasted good which prompted us to visit the restaurant. Our dinner visit to the restaurant was pleasant although it was rather difficult to get the attention of the servers. I suppose they've got an excuse as there was quite a crowd. The chicken aroma was in the air. The food took a while to come. Would not recommend the appetizer ordered - cheese perogies. The taste was a little weird - overly salted with some sort of a spice on the outside, with a semi soft dough covering and some cheese / potato filling within. Nothing great about it and would never eat it again. The chicken was tender and moist on the inside and nicely flavoured. Fries was greats - one of the nicer ones. We had a higher expectation of the ribs as we thought it would be better than the delivery order since it's done at the restaurant. It tasted as good as we had it for the delivery and not any better. The ribs was generally tender with some parts being a bit tougher than preferred. So it's alright but not the best ribs. I suppose it's the chicken that they are famous for... and I'll say go for those.

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Restaurantica12
By

Great take out

I like this location. The take out is fast and efficient. Better to avoid peak times so you dont have to wait with a crowd. Have eaten in the dining room too and was just fine. I prefer the take out myself - never had a problem with the meals -- and on non peak times without even calling ahead i get it faster than it takes to sit through a drive through for other places. Recommended!

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Restaurantica12
By

ordering Swiss Chalet online

The last few times that we have ordered in we have been really disappointed. The dark meat has been dry and tough. My Son has also found that ordering their food in has been a letdown. I emailed a complaint and got no response.

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Restaurantica12
By

If you want to go to Swiss in london, this is the preferred location. Very clean, attentive service, and food is prepared properly. Much better than the other locations in london. I'm just amazed a chain restaurant lets the others in town look so terrible and run down

Atmosphere: 5/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

if you are going to a swiss chalet in london...

if you are going to a swiss chalet in london, this location is your best bet. the food is good and the service is above average. lots of free parking and good portion size. stay away from the welling road location

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I've always liked the food at Swiss Chalets but...

I've always liked the food at Swiss Chalets but rarely did I ever get a flawless experience dining in or ordering out. This particular location failed considerably one night when I came in just after the dinner rush. Not only were the floors dangerously slipperly (I actually feared walking on it, I'd rather tread over ice!) but the food came out cold and dry. We could tell that what we were served was the day's leftovers. The fries were overdone, brittle, and felt empty. The chicken was so dry I had to order three refills of my drink just to swallow it. The service was equally unimpressive and in fact made me feel a little unwelcomed. The second time I went faired better, but we were seated right by the bar on "roll up the knives & forks night" making for a very noisy experience. The food was a tad better, but overall I still rate this establishment poorly. I'd rather go across the street any day.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

Awesome!!!

this is the best Swiss chalet ever! the service is great and so is the food!

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

last time i ordered the dinner for one. the...

last time i ordered the dinner for one. the chicken wasn't completely cooked, had pin feathers on the meat. potatoe, was not bake right it was still, abit hard , never received, every thing. ordered four cans of pop only, got one.

Atmosphere: 2/5
Food: 2/5
Service: 2/5
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Restaurantica12
By

I always order delivery but this last time has to...

I always order delivery but this last time has to be the most horrible experience with this local ever. First off, the delivery guy was dishonest. My meal came to be something like $23. I gave the guy $35 and asked for $10 in change. The delivery guy was like, "uhhh that's too much". The reason why I called delivery was because I had a midterm the next day so I was like, "ok, then 9". "No". "8" "no" "7" "no", etc. This bartering went down to 5 bucks. I never knew delivery was so much hassle. So ok, after I get my food and slaming the front door in the guy's face I thought...at least I still have my meal. My soup was fine but the lid to my entree was half open and my food fell out of the box. My sauce was all over my chicken, ribs, and roll. Needless to say my roll was all sogy. The chicken was overcooked to the point that it was tough and "crunchy" as if it was deep fried. The ribs were bony and didn't have any meat on it. Overall it was just a really bad experience. Over the years I've been ordering delivery from this location, this has to have been the worst experience ever. Its a real gamble to get delivery from location. You never know what you're going to get. Sometimes you don't get what you order, sometimes its undercooked, sometimes overcooked...sometimes its fairly decent. So ladies and gentlemen, let's bet over how your next meal at this location will turn out.

Atmosphere: 3/5
Food: 2/5
Service: 3/5
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Restaurantica12
By

Excelent food for price!!! People is very...

Excelent food for price!!! People is very nice..... a come back for sure.

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

Let's be fair in what we are rating here. This is...

Let's be fair in what we are rating here. This is just above fast food and shouldn't be compared to fine dining. Very good meal for a very good price. Service is always good. Free refills on the drinks unlike most restaurants which charge $2.50 each. I certainly get my money's worth when I go there!

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Two words sums this place up. Undercooked...

Two words sums this place up. Undercooked chicken. Will never go back to this location.

Atmosphere: 1/5
Food: 1/5
Service: 2/5
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Restaurantica12
By

Mmmmmm Swiss Chalet!!! Always a fabulous budget...

Mmmmmm Swiss Chalet!!! Always a fabulous budget dining experience with great sauce, best ever fries and delicious chicken (skin).

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

The food was great but it seemed like it needed...

The food was great but it seemed like it needed fly traps for all those flies. The waitress wasen't too good, she used all her time talking with the others instead of coming up with refills. Love the food though, it was fabulous.

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I enjoyed the food but was not happy with where...

I enjoyed the food but was not happy with where we were sat. We could see right into the kitchen and it seemed like there was alot of stressed out people back there, not to mention they were so loud I found it very distracting!!!

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

took a long time to get our food and when we did...

took a long time to get our food and when we did 2 out of 3 meals had to be sent back because they were cold - have been there before tho and didn't have a problem so maybe just a bad night or a cranky cook???? -- waitress seems like she was super stressed although it didn't seem too busy so not sure why that was - had a few questions about the menu and the wines they had to offer and she seemed very clued out - i will go back again tho cause i like the food and usually don't normally have problems

Atmosphere: 2/5
Food: 3/5
Service: 3/5
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