Ratings & Reviews - Osaka Sushi Japanese Restaurant

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chi616
By

HORRIBLE FOOD

The decoration of this place is really nice I will give them that, service wasn't bad either. The food however, was horrible. We went there for my mom's birthday dinner and ordered a shoyu ramen, fried pork donburi, small sushi/sashimi tray, and a tacoyaki. The tacoyaki came first it was ice cold in the center I had to spit it back out. I asked the server to replace the dish and we all thought she would give us a new dish or add the tacoyaki back, and she ended up giving us the same dish with less amount of tacoyaki AND the dish wasn't even hot. The donburi came with all the rice stuck together like playdoh and breaks in chunks when we tried to separate it. The price for this quality of food is very unreasonable.

Atmosphere: 5/5
Food: 1/5
Service: 4/5
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Restaurantica12
By

Great food overall, mediocre service.

I come to this place because it is close proximity to where I live. The atmosphere of this place is amazing. There are booths set up like Japanese-styled rooms, jazz music is played in the background (okay not authentic, but meh), the chopsticks are placed in either bamboo boxes or in mini-kimonos. The food, well, it really depends on what your order. I give top marks to the rolls they have, and I especially recommend the Toronto and Monster rolls, those two are unique in their own ways. I didn't like their sushi and sashimis, found their fish rather not fresh. The ramen and udons are excellent. Tempura is a no-go. Service-wise is quite wishy washy due to a lack of staff, especially if you're sitting by the booths. The ring for service technique is ineffective; even I can't tell how the mechanism will notify waitresses that you need assistance. They are very friendly though. Will I visit again? Yes, of course. Just know what you're ordering. Hey, if you visit often, the chefs sometimes give something new for you to try!

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Restaurantica12
By

The rolls that i have tried from there were...

The rolls that i have tried from there were always really good and the teriyaki wasnt too bad either. the service is terrible. first the woman doesnt even respond to take orders even when you ring the bell. so finally after waiting for soup and salad our sushi comes and theres also an extra plate of salad rolls. We all figured that she was giving it to us for free because she had taken so long bringing us food. Then when we go to pay for it, she had put the rolls on the bill. After arguing with her about it since we had not ordered it and were refusing to pay for it, she snapped and told us to "Get OUT!". If those salad rolls weren't so good and the environment not so unique, i wouldn't go there again.

Atmosphere: 1/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I travel across western ontario and Sae-ido has...

I travel across western ontario and Sae-ido has the absolute best Spider Roll out there. The food is excellent here with a great atmosphere. It was our own private palace for over a year but others have found out about it so now it gets busier. We go at least twice a month and haven't had a bad meal yet. All meals, even my wifes combination of appetizers brings out wasabi peas, miso soup or noodles in broth, a very fresh salad and fruit dish for dessert. Typical cost is $65 for both of us with 2 glasses of wine and a beer or two.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

This place is amazing! From teh second you enter...

This place is amazing! From teh second you enter to the second you leave the service is top notch. Keep in mind that Sushi is not just food.. it is art. And the Sushi "artist" at Saido is impecable. This may require some extra time to prepare.. but it is worth it! The decore is simply stunning, with all of the seating in "privacy booths" behind curtains.. and a small "bar seating" area. The restaurant is impecably clean. The fish is fresh and cool. The rice is the perfect consistancy and the presentation is tops! The staff is friendly and courteous. They also have a korean menu with all the staples.. The bulgogi is amazing. The tempura is not oily and the food is always the perfect temperture.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

It was great. Waitress was polite and kind...

It was great. Waitress was polite and kind. She informed us on how we could notify them when we were ready to order if we decided quickly or ring when we just needed service. Food was great!! It was very delicious. I especially liked their salad.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

Fabulous food, great friendly service, wonderful...

Fabulous food, great friendly service, wonderful ambience along with Japaneses music playing in the background. Well priced and a well varied menu. Excellent.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

It is an amazing restaurant with excellent...

It is an amazing restaurant with excellent service. We always order the dragon roll, a sushi boat and tons of appetizers such as Chap Chae and fried dumplings. Furthermore, it is great that the bell is there for the customers so that they will not be disturbed unnecessarily. The food always taste fresh and is artistically presented.

Atmosphere: 5/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

I went to the restaurant 1 week prior to this...

I went to the restaurant 1 week prior to this date to see how things were as I wanted to treat my wife for her birthday. When I went the first time I was the only one in the restaurant. At that point I ordered the Teryaki Chicken. It took 20 mins for my meal to come. The lady who is the owner's wife did not display excellent service. I thought I would shake it off and take my wife anyway the next week. My wife and I came in, the same lady sat us down and asked us what we wanted to eat. My wife had not even seen the menu yet. My wife informed her we needed a bit of time. She did not even come to check on us until we rang the bell. Finally we placed our orders. My wife ordered Fried Udon noodles which were supposed to come with a salad, soup and fruit. She delivered the soup after about 15 mins and our meals came 30 mins after that. Keep in mind, the place was not packed. My wife finishes the soup and the noodles and we have to ring the bell again to get the lady's attention. I told her we finished the meal and the salad did not come, then she asks if we want the salad now. My wife was turned off and said no. Then they brought the fruit for both of us, fruit was also part of my meal. She brings 1 orange, not 2 just 1, slices it in half, cuts out the bits and puts toothpicks in it. My meal was $9.95 and my wife's meal was $7.95, definitely not worth it. I hope the owners read this review so they can improve on the service and quality of the food as well.

Atmosphere: 2/5
Food: 1/5
Service: 1/5
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